Valary Nyagano
Dubai,United Arab Emirates
Summary
Dependable and customer-focused professional with experience as a chauffeur driver, customer service, and cashier. Skilled in delivering exceptional service, managing daily operational tasks, and maintaining a high level of professionalism in fast-paced environments. Adept at safe and efficient driving, handling customer inquiries, processing transactions accurately, and ensuring client satisfaction. Known for strong communication skills, attention to detail, and a positive, solution-oriented attitude.
Overview
12
12
years of professional experience
4
4
years of post-secondary education
1
1
Certification
Work history
Chauffeur
Golden Ride Limousine
Dubai, UAE
02.2025 - 10.2025
- Provided friendly and fast service, resulting in high number of repeat clients and referrals.
- Applied knowledge of GPS mapping and local traffic conditions to plan efficient, disruption-free routes.
- Stayed calm in emergency driving situations, prioritising safety of passengers and other drivers.
- Assisted passengers with managing and securing personal belongings.
- Communicated effectively to coordinate pick-ups and drop-offs.
- Addressed any concerns or complaints promptly, contributing towards a positive experience.
Driver
Private
Ras al-Khaimah, UAE
07.2021 - 11.2024
- Adhered strictly to traffic laws, reduced risk of accidents.
- Conducted basic vehicle maintenance for optimal performance.
- Applied personal road knowledge and GPS application to set shortest routes.
- Cleaned vehicle's interior and exterior to meet high presentation standards.
- Offered flexible working patterns to meet peak business demands.
Cashier
Cheps Investment Limited
Nairobi, Kenya
02.2015 - 11.2017
- Handled cash and card payments with precision, maintaining customer confidentiality and discretion throughout.
- Completed opening and closing procedures each day.
- Greeted each customer warmly, creating a friendly shopping environment.
- Handled high volumes of transactions during holiday seasons efficiently.
- Balanced till at end of day, maintaining accurate records.
Waitress assistant
Cheps Investiment Limited
Nairobi, Kenya
07.2013 - 01.2015
- Enhanced customer service by promptly taking orders and delivering food.
- Worked closely with kitchen staff members to understand dietary needs of specific clients.
- Maintained cleanliness in serving and dining area for hygienic environment.
- Helped seat guests upon arrival, leading to a welcoming atmosphere.
- Facilitated smooth operations by setting up tables and booths.
- Served meals and drinks with professionalism and skill, maintaining high presentation and quality standards.
Education
Plant operator Certificate - Heavy Machineries
Sensei Institute of Technology
Nakuru Kenya 08.2018 - 10.2018
High School Diploma - Heavy Machineries
St Clares Girls School
Kenya 02.2008 - 11.2011
Skills
- Vehicle maintenance knowledge
- Customer-Focused service
- Professional etiquette
- Time management proficiency
- Safety awareness
- Calm under pressure
Accomplishments
Holding a 5 Star in my Uber account
Awarded gifts as the best driver in Ras Al Khaimah
Promoted from Waitress to Cashier
Certification
International Driving Permit
Light Driver License
Timeline
Chauffeur
Golden Ride Limousine
02.2025 - 10.2025
Driver
Private
07.2021 - 11.2024
Plant operator Certificate - Heavy Machineries
Sensei Institute of Technology
08.2018 - 10.2018
Cashier
Cheps Investment Limited
02.2015 - 11.2017
Waitress assistant
Cheps Investiment Limited
07.2013 - 01.2015
High School Diploma - Heavy Machineries
St Clares Girls School
02.2008 - 11.2011