Vanessa Godson
Dubai
Summary
Results-driven Product Management consultant with a proactive and collaborative approach to project execution. Adept collaborator skilled in optimizing team processes and consistently exceeding requirements in team environments. Known for organizational prowess and a positive attitude, I successfully manage multiple priorities, ensuring accuracy and efficiency.
As a detail-oriented team player, I bring strong organizational skills to handle diverse projects simultaneously. Passionate about analyzing data and making data-driven decisions, I consistently demonstrate expertise in optimizing customer journeys and enhancing service delivery. Engaging effectively with Business Stakeholders, my commitment to data-driven insights aligns with organizational objectives, showcasing a dedication to delivering impactful solutions. Looking forward to leveraging these skills to contribute meaningfully to your team.
Overview
4
4
years of professional experience
2
2
Certification
Work History
PRODUCT OWNER
ACCENTURE
06.2022 - Current
- Orchestrated project execution across multiple sprints for the digital transformation of a leading airline based in Saudi Arabia resulting in a 50% increase in online bookings and a 30% reduction in customer service inquiries
- Implemented agile project management methodologies to streamline the development process, resulting in an average of 20% faster delivery time for new features and enhancements
- Collaborated with designers, developers, and stakeholders to align on project goals, scope, and priorities, facilitating effective communication and streamlined decision-making process
- This led to a 10% reduction in development time and improved overall project efficiency
- Conducted impactful demos and meticulous functional testing, leading to a 15% decrease in product bugs and enhancing overall system performance.
BUSINESS ANALYST
ACCENTURE
11.2021 - 03.2022
- Planned and executed web releases for a live expo event, coordinating with cross-functional teams to ensure timely delivery of high-quality content to over 25 million visitors, resulting in a 98% user satisfaction rate
- Implemented agile project management methodologies to streamline the web release process , reducing average cycle time by 30% and increasing productivity by 20%
- Collaborated with cross-functional teams to define and prioritize key product features, resulting in a 15% increase in customer satisfaction ratings.
TESTING LEAD
ACCENTURE
02.2020 - 06.2020
- Coordinated with key stakeholders, including project managers and business analysts, to define the test strategy and ensure alignment with project objectives and requirements
- Utilized advanced Excel functions such as VLOOKUPs to analyze test results, identifying areas of improvement for the platform's functionality and user experience
- Led a team of offshore testers to successfully execute User Acceptance Testing and System Integration Testing for an online procurement platform, resulting in a 20% increase in system efficiency.
TECH ARCH INTEGRATION SUPPORT
ACCENTURE
10.2019 - 01.2020
- Conducted comprehensive performance and functional testing using J-Meter, identifying and resolving critical issues before the platform's release
- Formulated efficient data stubs using Firebase Database and Cloud functions, reducing server response time by 30% and enhancing overall system performance
- Utilized Postman to analyze API responses and ensure data accuracy, resulting in a 99% accuracy rate.
Education
Bachelor of Technology in Electronics and Communication Engineering -
Christ University
Bangalore05.2018
Skills
- Business Intelligence & Technical Expertise
- Web development & Digital Transformation
- Agile Frameworks
- Decision Making and Critical Thinking
- Data Analysis and Interpretation
- Continuous Improvement
- Product Planning
- Stakeholder Relationship Management
Certification
- AWS Cloud Practitioner:Certified
- DELL BOOMI - Master Data Hub:Certified
- Google data analytics:Current
Tools
- Jira
- Azure DevOps
- Confluence
- Miro Board
- Figma
- Amadeus APIs and Integration
Timeline
PRODUCT OWNER
ACCENTURE
06.2022 - Current
BUSINESS ANALYST
ACCENTURE
11.2021 - 03.2022
TESTING LEAD
ACCENTURE
02.2020 - 06.2020
TECH ARCH INTEGRATION SUPPORT
ACCENTURE
10.2019 - 01.2020
Bachelor of Technology in Electronics and Communication Engineering -
Christ University
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