Vidhi Parmar
Dubai,United Arab Emirates
Summary
Highly organised and resilient professional with extensive expertise in key account handling, strategic prospecting, and B2B client management. Demonstrates mastery of Microsoft Office and Google Workspace, coupled with strong technical sales and product development skills. Adept at problem-solving, public speaking, and team building, with a proven track record in leadership and strategic planning. Committed to leveraging comprehensive product knowledge to drive business growth and achieve upselling targets.
Experienced professional with strong background in developing successful new business strategies to maximise selling opportunities. Proven success in preparing and delivering winning client proposals and business presentations to C-level executives.
Overview
8
8
years of professional experience
1
1
Certification
Work history
Business development manager - Cloud Security
Paramount Computer Systems
Dubai, UAE
2026.01 - Current
- Developed strategic partnerships for sustained growth.
- Collaborated with stakeholders to align business goals and objectives.
- Secured new business opportunities by cultivating strong relationships with potential clients.
- Conducted market research to identify potential business opportunities.
- Executed successful product launches, driving market penetration.
- Managed key accounts, ensuring high levels of customer satisfaction.
- Streamlined processes to improve overall efficiency.
- Fostered client relationships, leading to increased brand loyalty.
Business Development Manager
Know All Edge IT Infrastructure
2025.08 - 2025.12
- Developed strategic partnerships to enhance market reach and drive revenue growth.
- Conducted market analysis to identify emerging trends and opportunities for expansion.
- Led cross-functional teams in executing business development initiatives, ensuring alignment with company goals.
- Established performance metrics to evaluate success of business development strategies and initiatives.
- Managed a diverse portfolio of accounts, consistently exceeding revenue targets through upselling strategies and exceptional customer service.
- Established relationships with key decision-makers within customer's organization to promote growth and retention.
Partner Account Manager
BPS Middle East FZ LLC
2023.02 - 2025.07
- Built new business partnerships to drive customer acquisition and generate revenue.
- Customised service offerings to accommodate consumer needs.
- Contacted current and potential clients to promote, upsell and cross-sell products and services.
- Participated in continuous product development training to maximise sales potential.
- Mentored sales representatives to demonstrate proven sales strategies and apply best practices.
- Planned and coordinated product sales to exceed revenue projections and growth targets.
- Stayed aware of updates to competing product lines.
- Kept clients updated on latest relevant deals by sending targeted newsletters using company CRM software.
- Tracked territory sales in computer and monitored trends to keep performance aligned with KPIs.
- Identified decision-makers at companies and built contacts to underpin sales efforts.
Sales Operations Renewals & Expansions Specialist
Trinexia
2022.05 - 2022.11
- Identified upcoming renewals, provided advance notice to customers of expiring support or maintenance contracts including pricing, new product information, etc.
- Responsible for outbound renewal calls and emails, courtesy calls, up-selling and cross-selling to existing customers.
- Prepared, sent and followed up on quotes based on established policies and procedures.
- Tracked and monitored sales progress; maintained rolling -90 day quote distribution.
- Partnered with regional sales teams to structure and review quotes as well as creating a compelling presentation package when necessary.
- Efficiently managed renewals pipeline to provide timely and accurate forecasts to management and ensure ontime renewals.
IT Sales/Project Coordinator
BlueChip Computer Systems LLC
2018.04 - 2022.03
- Maintained project schedules by managing deadlines and adjusting workflows to suit.
- Maximized communication and transparency between clients, internal departments, and stakeholders.
- Managed timely project delivery, demonstrating sophisticated schedule management and reporting skills.
- Coordinated access arrangements and project instructions with multiple teams.
- Handled negotiations with outside vendors and service agencies to meet group needs.
Education
High School -
Emirates National School
Dubai, UAEDiploma of Engineering - Computer Science
Gujarat Technological University
Rajkot, IndiaSkills
- Highly organized
- Microsoft office mastery
- Key account handling
- Strategic prospecting
- Resilient to pressure
- Product knowledge
- Product development
- B2B client management
- Technical sales
- Calm under pressure
- Problem-solving
- Communication skills
- Public speaking
- Team building
- Leadership
- Strategic planning
- Upselling
- Google Workspace
- Knowledge of Microsoft
Certification
- Bitdefender Certified - Sales Specialist
- Bitdefender Certified - Technical Specialist
- Microsoft Certified - MS 900 Fundamental
- Bitdefender Certified - Business Solutions Portfolio
- Veeam Certified - Technical Sales Professional Ransomware & DR
- Microsoft Certified - Azure Fundamentals
- Bitdefender Certified - Service Provider Portfolio
- Veeam Certified - Sales Professional
Product Knowledge
- Microsoft
- Veeam
- Acronis
- BitTitan
- Bitdefender
- OpenText
- Digital Guardian
- Zerofox
- AccessData
- Entrust
- Cisco
- Sophos
- Fortinet
- Crowdstrike
- Cisco
- Sehnasegura
- Sectona
- Mimecast
- Checkpoint
- Darktrace
- Safetica
- Forcepoint
- SearchInform
- Bolden James
- Manage Engine
- Beyond Trust
- Fortra
Affiliations
Falcon Cloud Security S100Falcon Cloud Security S100 -
CrowdStrike
Falcon Endpoint Protection / XDR S100Falcon Endpoint Protection / XDR S100 -
CrowdStrike
Falcon Exposure Management (FEM) S100Falcon Exposure Management (FEM) S100 -
CrowdStrike
SC02 - Selling MDR & Cybersecurity as a Services v1.0 - Sales ConsultantSC02 - Selling MDR & Cybersecurity as a Services v1.0 - Sales Consultant -
Sophos
SC02 - Selling MDR & Cybersecurity as a Servives v2.0 - Sales ConsultantSC02 - Selling MDR & Cybersecurity as a Servives v2.0 - Sales Consultant -
Sophos
SU01 - Sales Fundamental 2025 UpdateSU01 - Sales Fundamental 2025 Update -
Sophos
Sophos - Sales FundamentalSophos - Sales Fundamental -
Sophos
Timeline
Business development manager - Cloud Security
Paramount Computer Systems
2026.01 - Current
Business Development Manager
Know All Edge IT Infrastructure
2025.08 - 2025.12
Partner Account Manager
BPS Middle East FZ LLC
2023.02 - 2025.07
Sales Operations Renewals & Expansions Specialist
Trinexia
2022.05 - 2022.11
IT Sales/Project Coordinator
BlueChip Computer Systems LLC
2018.04 - 2022.03
High School -
Emirates National School
Diploma of Engineering - Computer Science
Gujarat Technological University