Summary
Overview
Work History
Education
Skills
Languages
Software
Interests
Timeline
Generic
Vignesh  Gopi

Vignesh Gopi

Dubai

Summary

Efficient and effective Guest Room Attendant with experience across various high-end hotels and resorts. Passionate about cleanliness and attention to detail. Energetic housekeeper for high-end hotel chain offering outstanding communication and social skills. Competent problem-solver who thrives in team-focused and solitary work environments.

Overview

5
5
years of professional experience
5
5
Languages

Work History

Room Attendant

Crown Plaza Hotel IHG Cluster Dubai Festival City
07.2023 - 11.2023
  • Clean and sanitize all assigned guest rooms and bathrooms according to established standards.
  • Change bed linens, replace towels, and replenish guest amenities.
  • Vacuum, dust, and polish furniture and fixtures.
  • Report any items in need of repair or replacement to the housekeeping supervisor.
  • Keep track of cleaning supplies and request replenishment as needed.

.

Guest Support Specialist

Almaha Luxury Collection
02.2022 - 07.2023
  • Ensure all amenities and supplies in the room are properly stocked.
  • Pay attention to detail to ensure that rooms meet the established cleanliness and presentation standards.
  • Check for any items left by guests and report them to the supervisor or Lost and Found.
  • Communicate with the front desk or supervisor regarding room status, availability, and any guest requests.
  • Report any suspicious activities or safety concerns to the appropriate personnel.
  • Collaborate with other housekeeping staff to ensure efficient cleaning and turnover of rooms.
  • Assist in other housekeeping tasks as needed.
  • Follow established cleaning procedures and guidelines.
  • Adhere to safety and security policies, including proper handling of cleaning chemicals and equipment.

Trainee Supervisor

Ramada plaza at Wyndham
07.2020 - 10.2021
  • Provide a positive and friendly impression to guests, offering assistance when necessary.
  • Respond to guest requests for additional services promptly and professionally.
  • Manage time efficiently to complete assigned tasks within the specified timeframe.
  • Prioritize rooms based on guest check-in and check-out schedules.
  • Be adaptable to changing work requirements and schedules.
  • Handle special cleaning projects or requests as assigned by supervisors.
  • Maintain a neat and tidy appearance in accordance with the dress code.
  • Uphold a high level of professionalism in interactions with guests and colleagues..

Room Attendant

Crown Plaza Hotel
05.2019 - 05.2020
  • Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
  • Engaged with guests on room requirements and amenities to promote overall satisfaction.
  • Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
  • Responded to guest requests for assistance, toiletries, and personal care items.

Education

Bachelor of Science - Hotel management

AMIRTA International Institute of Hotel Management
Trichirrapalli
01.2019

HSLC - Computer Science

Vedha Vikass High Secondary School
India ,Salem
03.2015

Skills

Cleaning supplies maintenanceLost and found proceduresGuest relationsFloor vacuuming and moppingMaintenance reportsFurniture polishingLinen and toiletry replenishmentsWindow treatmentDetail-orientatedToilet sanitisationBathroom stocking

Languages

English
Upper intermediate
B2

Software

Opera

Interests

Playing Cricket

Reading Books

Badminton

Timeline

Room Attendant

Crown Plaza Hotel IHG Cluster Dubai Festival City
07.2023 - 11.2023

Guest Support Specialist

Almaha Luxury Collection
02.2022 - 07.2023

Trainee Supervisor

Ramada plaza at Wyndham
07.2020 - 10.2021

Room Attendant

Crown Plaza Hotel
05.2019 - 05.2020

Bachelor of Science - Hotel management

AMIRTA International Institute of Hotel Management

HSLC - Computer Science

Vedha Vikass High Secondary School
Vignesh Gopi