Highly proactive restaurant manager with more than 10 years of experience in team leadership in the hospitality industry. Background includes sales, management, and customer service in fast-paced settings.
Overview
16
16
years of professional experience
1
1
Certification
Work history
Assistant Restaurant Manager
Lamarz Restaurant & Speciality Coffee
Abu Dhabi
2023.06 - 2026.05
Oversee daily restaurant operations and staff performance to ensure seamless guest service.
Manage cost control, budgeting, and inventory processes to maximize efficiency and profitability.
Lead staff training on food and beverage service standards, health, and safety protocols.
Implement standard operating procedures and monitor compliance.
Liaise with suppliers and manage procurement to maintain stock and quality.
Address guest feedback, resolve issues, and maintain customer satisfaction.
(Sheikh Zayed Festival, Abu Dhabi)
Restaurant Supervisor
Crepe Delicious Urban Café (Canadian Franchise)
Abu Dhabi
2019.09 - 2023.05
Supervised restaurant floor and team operations, ensuring adherence to brand standards.
Conducted staff training and performance appraisals.
Maintained inventory records, managed ordering, and controlled costs.
Ensured compliance with food safety and hygiene regulations.
Wine Room Waiter & All Day Dining Waiter
P&O Cruise Ship
2015.01 - 2018.01
Delivered personalised wine service and all-day dining experiences to international guests.
Maintained high standards of guest interaction and table service.
In Room Dining & Coffee Shop Supervisor
Accord Metropolitan Hotel
Chennai
2014.01 - 2015.01
Managed coffee shop and in-room dining operations.
Supervised and trained staff, handled guest requests, and ensured timely service.
Bar Waiter (Stills Bar)
Hotel Crowne Plaza
Yas Island
2012.01 - 2014.01
Provided bar and table service to guests in a high-volume environment.
Promoted signature beverages and ensured guest satisfaction.
Head Waiter
Taj Group of Restaurants
Seoul
2010.01 - 2011.01
Led wait staff in delivering quality service to a diverse clientele.
Coordinated with kitchen and management for smooth operations.
Education
Hotel management - Hotel Management
University
Skills
Restaurant Operations
Cost Control & Budgeting
Inventory Management
Staff scheduling techniques
Sales performance monitoring
Wine tasting notes knowledge
Strong leadership
Menu planning expertise
Special events coordination
Guest Relations
Restaurant POS: Micros, Omega, Sapaad
Profit optimisation
Food safety compliance
Certification
MS Office Certification
Life Saver Certificate (First Aid & Fire Fighting)
Assistant Restaurant Manager at Lagardère Travel Retail – Todd English Food Hall & Pub / Meat DistrictAssistant Restaurant Manager at Lagardère Travel Retail – Todd English Food Hall & Pub / Meat District