Summary
Overview
Work history
Education
Skills
Languages
Timeline
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Vivian Ofori Atta

Vivian Ofori Atta

Ras al-Khaimah,UAE

Summary

Friendly and enthusiastic Waitress adept at operating in fast-paced environments with demanding objectives for sales, service and quality. Talent for adapting to changing menus and policies, as well as handling customer issues. Analytical problem-solver adept at managing time and preparing for future guests with efficient side work.

Overview

11
11
years of professional experience
2
2
years of post-secondary education

Work history

Waitress

So Eatery
Ras al-Khaimah, UAE
01.2023 - Current
  • Demonstrated excellent multitasking abilities for timely delivery of orders.
  • Ensured smooth restaurant operation by effectively managing reservations system.
  • Advanced team efficiency by assisting in training new waitstaff members.
  • Provided recommendations on specials or seasonal offerings for increased sales revenue.
  • Improved customer satisfaction by providing efficient and friendly service.

Waitress

Golden Bean Hotel
Kumasi, Ghana
12.2019 - 11.2023
  • Accommodated special event needs, provided customised services for parties.
  • Ordered and stocked beverage supplies, maintained availability of popular drinks.
  • Collaborated with kitchen staff to ensure order accuracy.
  • Improved customer satisfaction by providing efficient and friendly service.
  • Enhanced guest satisfaction through attentive and prompt service.

Waitress assistant

Mckeown Restaurant
Kumasi, Ghana
06.2014 - 11.2019
  • Contributed to restaurant ambiance by thoroughly cleaning all areas before opening hours.
  • Prepared hot beverages for customers on demand, increasing overall satisfaction rate.
  • Assisted in food preparation, ensuring prompt service during busy times.
  • Enhanced dining experience through friendly interaction with customers.
  • Enhanced customer service by promptly taking orders and delivering food.
  • Alleviated workload of wait staff through diligent assistance.
  • Streamlined order placements with clear communication to kitchen staff.

Education

High School Diploma - Home Economics

YaaAsantewaa Senior High School
Ghana
09.2012 - 04.2014

Skills

  • Beverage preparation knowledge
  • Tea and coffee brewing
  • Excellent memory recall
  • Bill calculation efficiency
  • Stock rotation practices
  • Cleaning procedures competence
  • Tills operation

Languages

English
Fluent

Timeline

Waitress

So Eatery
01.2023 - Current

Waitress

Golden Bean Hotel
12.2019 - 11.2023

Waitress assistant

Mckeown Restaurant
06.2014 - 11.2019

High School Diploma - Home Economics

YaaAsantewaa Senior High School
09.2012 - 04.2014

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Vivian Ofori Atta