Wael Abou Rass
abu dhabi ,UAE
Summary
Driven professional with background in sales, customer service and operations management across diverse industries. Highly skilled at fostering relationships with customers to increase loyalty and retention while improving satisfaction levels. Seeking to leverage strong target achievement to progress within growing company.
Overview
28
28
years of professional experience
16
16
years of post-secondary education
Work History
Sales
Shangri-la Furniture
Mussafah,Abu dhabi, UAE
05.2023 - 10.2023
- Provided service with a smile, offering courteous, helpful advice to best meet customer needs.
supervisor
Al-Raed Company
Damascus, Syria
03.2021 - 12.2022
Built customer retention and satisfaction by delivering top-quality service.
Acconting
Hyper Market
Damascus, UAE
02.1996 - 08.2009
- Recorded company data for performance and trend analysis.
- Assisted payment processing team in undertaking credit checks.
- Communicated with accounts payable manager and accounts receivable manager to track pending invoices.
- Produced performance-based presentations in PowerPoint .
Marketing manager
Alkareem furniture shop & company
Damascus, Syria
01.2009 - 02.2021
- Developed cohesive marketing strategies, identifying macro trends, opportunities and challenges to deliver successful campaigns.
Education
High School DiplomaB - Business
09.1979 - 06.1991
Diplome of trade & Economy - Business
08.1991 - 06.1995
Skills
- Brand awareness
- Superb time management
- Accurate money handling
- Face-to-face selling
- Financial records analysis
- Upselling expertise
Languages
English
Beginner
Arabic
Beginner
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Sales - Shangri-la Furniture
05.2023 - 10.2023
supervisor - Al-Raed Company
03.2021 - 12.2022
Marketing manager - Alkareem furniture shop & company
01.2009 - 02.2021
Acconting - Hyper Market
02.1996 - 08.2009
Technical Institute for finance & Acconting - Diplome of trade & Economy , Business
08.1991 - 06.1995
Ahmad Nizar Al Halabi - High School DiplomaB, Business
09.1979 - 06.1991
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