Amr Abd Elfatah Ezz Eldein Amr Elsayed
Deira,Dubai
Summary
Friendly Waitress Assistant with knack for providing exceptional customer service and creating welcoming atmosphere. Skilled in handling busy shifts, coordinating with kitchen staff, and ensuring timely delivery of orders. Recognised for improving table turnover rates and enhancing guest satisfaction through attentive service and positive demeanour.
Overview
8
8
years of professional experience
4
4
years of post-secondary education
Work history
Waitress assistant
Sushi Station
Dubai, Dubai
11.2024 - Current
- Checked customers' identities to ensure they met age requirements for purchase of alcohol,.
- Supported inventory management by maintaining accurate stock records of supplies.
- Collaborated with team to provide efficient service during peak hours.
Waitress assistant
Om Hassan
Egypt, Cairo
12.2020 - 11.2024
- Delivered meals swiftly, contributing to positive dining experience for guests.
- Enhanced dining experience through friendly interaction with customers.
- Enhanced customer service by promptly taking orders and delivering food.
- Streamlined order placements with clear communication to kitchen staff.
Waiter assistant
Makani restaurant
egypt, cairo
05.2017 - 01.2020
- Handled orders efficiently; ensured timely delivery to customers.
- Escorted guests to their tables courteously; explained daily specials comprehensively.
- Assisted in setting tables to facilitate smooth dining operations.
- Participated in staff training sessions for continual professional development.
- Provided menu guidance, answered queries and offered recommendations for improved customer experience.
Education
Diploma - diploma of industry
EL Tahrir industry school
Egypt 01.2001 - 01.2005
Skills
- Handling point-of-sale systems
- Calm under stress
- Complex tray carrying
- Communicative and articulate
- Multitasking efficiency
- Precision in measurements
- Proactive listening
- Knowledge of dietary restrictions
- Beverage serving
Languages
English
Elementary
Arabic
Fluent
References
References available upon request.
Timeline
Waitress assistant
Sushi Station
11.2024 - Current
Waitress assistant
Om Hassan
12.2020 - 11.2024
Waiter assistant
Makani restaurant
05.2017 - 01.2020
Diploma - diploma of industry
EL Tahrir industry school
01.2001 - 01.2005