Summary
Overview
Work history
Education
Skills
Languages
References
Timeline
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Amr Abd Elfatah Ezz Eldein Amr Elsayed

Deira,Dubai

Summary

Friendly Waitress Assistant with knack for providing exceptional customer service and creating welcoming atmosphere. Skilled in handling busy shifts, coordinating with kitchen staff, and ensuring timely delivery of orders. Recognised for improving table turnover rates and enhancing guest satisfaction through attentive service and positive demeanour.

Overview

8
8
years of professional experience
4
4
years of post-secondary education

Work history

Waitress assistant

Sushi Station
Dubai, Dubai
11.2024 - Current
  • Checked customers' identities to ensure they met age requirements for purchase of alcohol,.
  • Supported inventory management by maintaining accurate stock records of supplies.
  • Collaborated with team to provide efficient service during peak hours.

Waitress assistant

Om Hassan
Egypt, Cairo
12.2020 - 11.2024
  • Delivered meals swiftly, contributing to positive dining experience for guests.
  • Enhanced dining experience through friendly interaction with customers.
  • Enhanced customer service by promptly taking orders and delivering food.
  • Streamlined order placements with clear communication to kitchen staff.

Waiter assistant

Makani restaurant
egypt, cairo
05.2017 - 01.2020
  • Handled orders efficiently; ensured timely delivery to customers.
  • Escorted guests to their tables courteously; explained daily specials comprehensively.
  • Assisted in setting tables to facilitate smooth dining operations.
  • Participated in staff training sessions for continual professional development.
  • Provided menu guidance, answered queries and offered recommendations for improved customer experience.

Education

Diploma - diploma of industry

EL Tahrir industry school
Egypt
01.2001 - 01.2005

Skills

  • Handling point-of-sale systems
  • Calm under stress
  • Complex tray carrying
  • Communicative and articulate
  • Multitasking efficiency
  • Precision in measurements
  • Proactive listening
  • Knowledge of dietary restrictions
  • Beverage serving

Languages

English
Elementary
Arabic
Fluent

References

References available upon request.

Timeline

Waitress assistant

Sushi Station
11.2024 - Current

Waitress assistant

Om Hassan
12.2020 - 11.2024

Waiter assistant

Makani restaurant
05.2017 - 01.2020

Diploma - diploma of industry

EL Tahrir industry school
01.2001 - 01.2005

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Amr Abd Elfatah Ezz Eldein Amr Elsayed