WAI YAN MIN KHANT
Dubai,United Arab Emirates
Summary
IT support assistant with a strong background in hardware troubleshooting and software installation. Proven track record of translating intricate technical problems into accessible solutions for users. Skilled in handling help desk ticketing systems and committed to providing outstanding technical support to minimize downtime.
Overview
1
1
year of professional experience
Work History
IT Support Assistant
Anantara Mina Al Ras Al-Khaimah
Ras Al Khaimah, UAE
08.2025 - Current
- Managed IT infrastructure upgrades, enhancing system performance and reliability across the organisation.
- Improved IT infrastructure resilience, implementing disaster recovery plans that minimised downtime and data loss.
- Established operational priorities to guide department activities.
- Conducted comprehensive risk assessments, identifying potential IT security threats and implementing preventative strategies.
- Planned efficient use of resources to control expenditures.
Education
Graduated - Business & Technology
MBT UNIVERSITY
YANGON, Myanmar01-2021
Skills
- Network troubleshooting
- Application installation
- Software troubleshooting
- Software installation
Languages
English
Personal Information
- Passport Number: MH357662
- Date of birth: 2003-10-08
- Gender: Male
- Nationality: Myanmar
- Marital status: Single
- Visa: Visit Visa
Timeline
IT Support Assistant
Anantara Mina Al Ras Al-Khaimah
08.2025 - Current
Graduated - Business & Technology
MBT UNIVERSITY