Summary
Overview
Work History
Education
Skills
License
Websites
Timeline
Generic
WASIM ABBAS

WASIM ABBAS

DUBAI

Summary

Dynamic Sales Officer at Eros Electricals L.L.C, consistently surpassing sales targets and driving a 20% revenue increase. Expert in product demonstrations and customer engagement, resolving inquiries with a 98% satisfaction rate. Proven ability in inventory management and relationship building, enhancing brand visibility and customer loyalty.

Overview

8
8
years of professional experience

Work History

SALES OFFICER

EROS ELECTRICALS L.L.C
10.2023 - Current
  • Consistently exceeded monthly sales targets by 7-15%, contributing to a 20% overall increase in store revenue through effective up-sell, cross-sell, & marketing strategies.
  • Promoted over 30+ leading electronics brands (Apple, Samsung, Huawei, HP, Lenovo, Sony, TCL, etc.), enhancing brand visibility and driving conversions.
  • Expert in selling premium appliances and TVs (Samsung, Bosch, Hitachi, Midea, Ariston, Dyson, etc.), delivering over 400 product demonstrations monthly to improve customer decision-making and close deals.
  • Resolved over 95% of customer inquiries and complaints promptly, maintaining a satisfaction rate of 98%.
  • Managed stock levels of 1,000+ products, tracked sales, ensured 100% product availability, and maintained visually appealing store displays that led to increase in foot traffic.

JUMLA NOW MOBILE AND ACCESSORIES
03.2022 - 09.2023
  • Company Overview: ZTE MOBILES
  • Assisted over 750 customers monthly in-person and over the phone with product selection, payment processing, and returns, consistently delivering positive and personalized experience.
  • Follow up on existing customers through phone calls and email outreach to Maintain Customer Engagement and ensure maximum Satisfaction and loyalty.
  • Supervised a sales team of 12 members, always leading to a constant increase in monthly sales.
  • Managed daily sales reports and calculated monthly revenue, consistently exceeding sales targets by 10-15%.
  • Operate as a sales executive and Stock controller alongside managing the sales operations and Team.
  • ZTE MOBILES

SAMSUNG MOBILE INDIA
10.2017 - 09.2021
  • Company Overview: QUESS CORP
  • Managed end-to-end process of Order/Receipt products in alignment with market demand and international trends.
  • Managed importation of products by verifying procurement invoices, assigning product codes, integrating inventory into the system, pricing products for sales, and maintain accurate tracking documents.
  • Improved warehouse and logistics operations by reducing inventory discrepancies by 20% and enhancing efficiency.
  • Managed end-to-end logistics operations, including order supervision, delivery coordination, and external shipping, while ensuring exceptional customer service and satisfaction.
  • Planned marketing strategies and contributed to team meetings to boost customer experience and revenue growth.
  • QUESS CORP

Education

SECONDARY HIGHER EDUCATION - COMMERCE

Skills

  • Customer Service
  • Sales forecasting
  • Customer engagement
  • Product demonstrations
  • Inventory management
  • Visual merchandising
  • Team leadership
  • Market analysis
  • Sales reporting
  • Cross-selling strategies
  • Customer service
  • Relationship building
  • Brand building
  • Inventory control
  • Ability to work on a team or individually with high performance
  • Active listening
  • Patience
  • Microsoft Office
  • Excellent interpersonal and communication skills
  • Problem solving
  • Excellent time management skills
  • Quick Learning
  • Adapt

License

Driving License: UAE DRIVING LICENCE

Timeline

SALES OFFICER

EROS ELECTRICALS L.L.C
10.2023 - Current

JUMLA NOW MOBILE AND ACCESSORIES
03.2022 - 09.2023

SAMSUNG MOBILE INDIA
10.2017 - 09.2021

SECONDARY HIGHER EDUCATION - COMMERCE

Similar Profiles

CREATE PROFILE
WASIM ABBAS