

Dedicated and skilled professional with extensive expertise in the hospitality industry, specialising in order taking, food presentation, and customer service. Proficient in utilising mobile ordering apps and digital menu systems to enhance guest experiences while maintaining high standards of food safety and hygiene. Demonstrates exceptional communication skills, attentiveness, and problem-solving abilities to ensure order accuracy and customer satisfaction. Adept at handling special dietary requests and optimising room delivery timing. Committed to continuous improvement through teamwork, conflict resolution, and effective time management.