Yafet Mesay
Abu Dhabi,united arab emirates
Summary
Dynamic professional with expertise in customer engagement, sales analytics, and inventory management. Proven ability to build strong client relationships and provide product selection guidance. Skilled in developing effective sales strategies, collaborating with teams, and managing time efficiently. Excellent communication skills enhance the ability to drive sales and achieve business goals .Prepared to start right away.
Overview
4
4
years of professional experience
1
1
Certification
Work history
Sales Officer
Star Idea Foodstuff Trading LLC
Dubai, United Arab Emirates
10.2025 - Current
- Assisted customers in selecting food products by providing detailed information about ingredients and benefits.
- Processed customer orders efficiently ensuring accuracy and timeliness of delivery.
- Collaborated with team members to maintain organised and clean sales area for optimal customer experience.
- Conducted market research to identify emerging trends and customer preferences in food products.
- Developed strong relationships with clients to foster customer loyalty and repeat business.
- Manged over 50 calls , by gaining 7% annual growth
- Demonstrated product knowledge during sales presentations to effectively address customer queries.
- Prioritised important tasks effectively under pressure situations ensuring seamless operations during peak times.
Assistant sales manager
Sador Aluminium products
Addis Ababa, ethiopia
04.2024 - 09.2025
- Managed daily sales operations to ensure seamless customer service and satisfaction.
- Assisted in developing sales strategies to enhance product visibility and market reach.
- Trained and mentored junior sales staff to improve team performance and efficiency.
- Analyzed market trends and competitor activities to inform sales tactics and initiatives.
Retail sales associate
Farma agricultural products
Addis Ababa, Ethiopia
03.2022 - 06.2024
- Assisted in developing sales strategies to increase market share and customer engagement.
- Assisted customers in selecting products by providing knowledgeable recommendations and addressing inquiries.
- Maintained cleanliness and organisation of sales floor to enhance customer shopping experience.
- Processed transactions efficiently using point-of-sale systems while ensuring accuracy in cash handling.
- Collaborated with team members to manage inventory levels and restock shelves as needed.
Education
Bachelor of Marketing Management - Marketing Manager
Unity University
Addis Ababa 09.2024 -
Diploma - High School
Miskaye Hizunan Monastry School
ETHIOPIASkills
- Customer engagement
- Sales analytics
- Inventory management
- Client relationship building
- Product selection guidance
- Sales strategy development
- Team collaboration
- Communication skills
- Time management
- Sales forecasting
- Product presentation
- Market analysis
- Sales performance tracking
Languages
English
Upper intermediate (B2)
Affiliations
- LEARNING
Certification
Certificate of Entrepreneurship
Timeline
Sales Officer
Star Idea Foodstuff Trading LLC
10.2025 - Current
Bachelor of Marketing Management - Marketing Manager
Unity University
09.2024 -
Assistant sales manager
Sador Aluminium products
04.2024 - 09.2025
Retail sales associate
Farma agricultural products
03.2022 - 06.2024
Diploma - High School
Miskaye Hizunan Monastry School