YAHIA ALLAWY
HOSPITALITY EXPERT
Dubai
Summary
With a proven track record in business development and relationship building, I've successfully enhanced CRM management and strategic planning at Ain Al Saqr Projects. My experience spans from military officer to hospitality supervisor, showcasing versatile decision-making and customer service skills. Achieved a significant increase in client retention, underscoring my commitment to excellence and leadership in training and mentoring.
Creative Business Development Manager with impressive track record of improving sales and growing company customer base. Innovative program management, strategic planning and team leadership skills. Successful team builder with exceptional communication abilities.
Overview
16
16
years of professional experience
14
14
Certifications
5
5
Languages
Work History
Business Development Manager
Ain Al Saqr Projects
01.2022 - Current
Hospitality Supervisor
Peony Hotel
07.2021 - 01.2022
Operations Manager
Mo Hanaksh Restaurant
10.2019 - 02.2021
Business Development Manager
HORUS EYE LLC EXPORT SERVICES
03.2018 - 09.2019
Guest Service Manager
Autodoc AS
01.2017 - 02.2018
Guest Services Supervisor
The Meydan Hotel
08.2015 - 01.2017
Military Officer
Ministry of Defence
01.2014 - 03.2015
Tourist Guide
Ministry Of Tourism
03.2009 - 01.2014
Education
Doctorate of Diplomatic Relations - International Relations
EFUO Academy
Egypt 04.2001 -
Ph.D. - Business Administration
American Academy
Egypt 04.2001 -
Bachelor in Hospitality - Tourism And Hospitality
Suez Canal University
Egypt 04.2001 -
Skills
Business development
Relationship development
Relationship building
Decision-making
Customer service
CRM management
Training and mentoring
Strategic planning
Certification
Doctorate of diplomatic relations
Timeline
Business Development Manager
Ain Al Saqr Projects
01.2022 - Current
Hospitality Supervisor
Peony Hotel
07.2021 - 01.2022
Operations Manager
Mo Hanaksh Restaurant
10.2019 - 02.2021
Business Development Manager
HORUS EYE LLC EXPORT SERVICES
03.2018 - 09.2019
Guest Service Manager
Autodoc AS
01.2017 - 02.2018
Guest Services Supervisor
The Meydan Hotel
08.2015 - 01.2017
Military Officer
Ministry of Defence
01.2014 - 03.2015
Tourist Guide
Ministry Of Tourism
03.2009 - 01.2014
Doctorate of Diplomatic Relations - International Relations
EFUO Academy
04.2001 -
Ph.D. - Business Administration
American Academy
04.2001 -
Bachelor in Hospitality - Tourism And Hospitality
Suez Canal University
04.2001 -
Doctorate of diplomatic relations
Doctorate of B.A
Bachelors of hospitality
Diploma in Strategic planning studies
Diploma in Communications skills
T.O.T Diploma
Chines language
English language
Computer I.C.D.L
Human resources Diploma
Appreciation certificate from Dubai world cup
Apprecition certificate from Egyptian armed forces
Front office experience from Meydan Hotel
Guest services Diploma
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