YAHIA ALLAWY
HOSPITALITY EXPERT
Dubai
Summary
With a proven track record in business development and relationship building, I've successfully enhanced CRM management and strategic planning at Ain Al Saqr Projects. My experience spans from military officer to hospitality supervisor, showcasing versatile decision-making and customer service skills. Achieved a significant increase in client retention, underscoring my commitment to excellence and leadership in training and mentoring.
Creative Business Development Manager with impressive track record of improving sales and growing company customer base. Innovative program management, strategic planning and team leadership skills. Successful team builder with exceptional communication abilities.
Overview
16
16
years of professional experience
14
14
Certifications
5
5
Languages
Work History
Business Development Manager
Ain Al Saqr Projects
2022.01 - Current
Hospitality Supervisor
Peony Hotel
2021.07 - 2022.01
Operations Manager
Mo Hanaksh Restaurant
2019.10 - 2021.02
Business Development Manager
HORUS EYE LLC EXPORT SERVICES
2018.03 - 2019.09
Guest Service Manager
Autodoc AS
2017.01 - 2018.02
Guest Services Supervisor
The Meydan Hotel
2015.08 - 2017.01
Military Officer
Ministry of Defence
2014.01 - 2015.03
Tourist Guide
Ministry Of Tourism
2009.03 - 2014.01
Education
Doctorate of Diplomatic Relations - International Relations
EFUO Academy
Egypt 2001.04 -
Ph.D. - Business Administration
American Academy
Egypt 2001.04 -
Bachelor in Hospitality - Tourism And Hospitality
Suez Canal University
Egypt 2001.04 -
Skills
Business development
Relationship development
Relationship building
Decision-making
Customer service
CRM management
Training and mentoring
Strategic planning
Certification
Doctorate of diplomatic relations
Timeline
Business Development Manager
Ain Al Saqr Projects
2022.01 - Current
Hospitality Supervisor
Peony Hotel
2021.07 - 2022.01
Operations Manager
Mo Hanaksh Restaurant
2019.10 - 2021.02
Business Development Manager
HORUS EYE LLC EXPORT SERVICES
2018.03 - 2019.09
Guest Service Manager
Autodoc AS
2017.01 - 2018.02
Guest Services Supervisor
The Meydan Hotel
2015.08 - 2017.01
Military Officer
Ministry of Defence
2014.01 - 2015.03
Tourist Guide
Ministry Of Tourism
2009.03 - 2014.01
Doctorate of Diplomatic Relations - International Relations
EFUO Academy
2001.04 -
Ph.D. - Business Administration
American Academy
2001.04 -
Bachelor in Hospitality - Tourism And Hospitality
Suez Canal University
2001.04 -