Yanick Muluh Penn

Dubai,UAE

Summary

Enthusiastic Sales Assistant with knack for customer engagement and driving sales. Known for creating memorable shopping experiences that lead to repeat business and customer loyalty. Proven talent in upselling, managing inventory, and maintaining visual merchandising standards, contributing to dynamic and profitable retail environment.

Overview

years of professional experience

2019

years of post-secondary education

Work history

SALES ASSISTANT / INVENTORY CONTROLLER

MARABI FASHION

Dubai, UAE

02.2022 - Current

Executed daily duties with precision and efficiency.
Offered friendly, efficient customer service and handled challenging situations with ease.
Cleaned work areas and equipment to maintain faultless hygiene standards.
Increased customer satisfaction by resolving issues.
Completed duties to deliver on targets with accuracy and efficiency.
Applied positive customer service approach to increase satisfaction levels.
Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
Successfully delivered on tasks within tight deadlines.
Demonstrated respect, friendliness and willingness to help wherever needed.

Customer sales assistant

AL THAWABI LLC

Dubai, UAE

06.2019 - 02.2022

Collaborated with team members to meet daily sales targets.
Provided exceptional service, boosting repeat business rates.
Upsold additional products for increased revenue generation.
Resolved queries swiftly, contributing to positive customer experience.
Assisted customers to make informed purchasing decisions.
Handled cash drawer efficiently, supporting end-of-day reconciliation.
Delivered professional representation of brand during interactions with customers.
Balanced multiple responsibilities simultaneously without compromising on quality of service provided.
Performed accurate inventory checks for continual stock availability.

Education

Bachelor of Arts - Marketing

University of Buea

Cameroon

Skills

Sales target achievement
Successful up-selling
Time optimisation

Bilingual or multilingual
Point of sale operation

Affiliations

Sports
Reading

Languages

English

Native

French

Fluent

References

References available upon request.

Timeline