Yaroslav Kolinko
Dubai,United Arab Emirates
Summary
A highly organized and self-motivated professional with exceptional communication skills and a strong analytical mindset. Demonstrates proficiency in Microsoft Windows XP/W10/MacOS, alongside adept problem-solving and critical thinking abilities. Known for attention to detail, accuracy, and the ability to work under pressure while maintaining excellent relationships with colleagues and stakeholders. Possesses operational supervision and decision-making expertise, complemented by coaching and mentoring junior staff. Committed to continuous improvement and capable of adopting multiple roles simultaneously, showcasing boundless energy in all endeavors.
Overview
18
18
years of professional experience
Work history
Senior Crew Scheduling Officer
Flydubai
Dubai, United Arab Emirates
2024.03 - Current
- Executed assigned duties responsibly thus meeting departmental expectations consistently.
- Supported the Crew Scheduling Team Leader in supervising team operations.
- Managed heavy operational disruptions.
- Worked diligently under pressure whilst preserving high-quality output.
- Developed and maintained long- and short-term crew rosters, balancing efficiency, cost control, and employee availability
- Monitored real-time operations and proactively resolved crew disruptions caused by delays, absences, or operational changes
- Coordinated closely with operations, flight/transport control, HR, and crew management teams to support seamless daily operations
- Supported performance management by providing input on team members’ performance, training needs, and development plans
- Provided on-the-job coaching and mentoring to develop team competency in scheduling systems, regulations, and best practices
- Acted as an escalation point for operational issues, crew disputes, and urgent scheduling decisions.
CREW SCHEDULING OFFICER
Flydubai
Dubai
2021.09 - 2026.02
- Fully responsible for day-to-day operations and ensure crew movements are in compliance of the GCAA imposed highly complex flight time regulations in addition to company agreed policies
- Work together with other System Operations Control (SOC) personnel, Flight Operations, and Inflight management to ensure a safe, efficient, and cost-efficient operation
- Process flight crew member requests including leave of absence coding and required training events, as well as confirm availability for the monthly crew schedule
- Ensure Crew Rosters that are published are fully compliant of GCAA rules and company policies
- Ensure steps are taken to mitigate risks associated to safety when making changes to published rosters
- Carefully evaluate the risk to crew resources and cost of operation when crew pairings are required to be changed
- Escalate potential risks associated to shortage of crew resources to the Senior Crew Scheduling Officer/Team Leader
- Develop crew scheduling strategies to achieve increased levels of productivity without compromising on the quality of output
FLIGHT ATTENDANT
Flydubai
Dubai
2014.11 - 2021.09
- Ensure safety, security, and comfort of passengers on board
- Organized and improved service operations to 300 passengers by prioritizing responsibilities in a timely manner
- Adapted quickly during medical and safety emergency situations by immediately utilizing knowledge and conflict resolution skills
- Performed safety and security checks throughout the flight by consistently facilitating open communication with crew members and cockpit crew
- Improved ability to adapt to different team dynamics while working with individuals from varied backgrounds, goals, and age groups
- CURRICULUMVITAE - Became a more effective communicator while adding customer service and conflict resolution experience
- Provided service in accordance with company requirements, working day and night shifts, serving customers from different nations and cultures
Sales Executive
International Transport Services, FZCO
2014.03 - 2014.05
- Generating new business through outdoor sales - Meeting clients on daily basis to sell freight services - Seeking new clients for permanent growth - Keeping track of sales - Ensuring high quality services to clients.
TOUR OPERATOR
AL KHALIDIAH Travel & Tourism LLC
Sharjah
2009.01 - 2010.01
- Developed tourism products to cater wide range of tourists
- Carried out various forms of campaigning to attract tourists.
- Tourist data processing and visa application preparation.
- Arrangement of the group visas for tourists from the CIS. Countries.
- Prepared brochures and fliers for marketing and promotions of tourism destinations.
- Planned, created, arranged tour operations and travel programs.
- Tourists' reception, accommodation, and site tours arrangement.
- Arrangement and follow up of the export of the tourists' cargo by sea & air freight mode.
INDOOR PROMOTER
Sharjah
2008.01 - 2009.01
- Promoting the Etisalat's services and recommending the Etisalat's products to the customers and explaining the benefits and values of those products;
- - Etihad Airways Abu Dhabi Formula 1 Grand Prix, Promotion and retail sale of the event's tickets and special packages;
- - Dubai Festival City, Dubai, U.A.E.;
- - Promotion of the latest SONY “VAIO” & SONY “BRAVIA” 3D LED TV to the customers with highest service, explaining the benefits and values of the product and assisting the customers in purchase of the product;
- Achievements: - Increased sales revenue for the 2010-13 financial year;
- - Was a part of the team managing the GULF & BALTIC Real Estate, which sold more than estimated market value;
- - have retained many clients over a three-year period.
- Several Reliability certificates for outstanding performance
Education
Advance Degree -
Victoria English School, Russian Music Institute, Trinity College, Royal Music Academy
Sharjah, LondonDiploma - Music & Arts
Trinity College of Music
London, United Kingdom 2010.10 -
Skills
- Microsoft Windows XP/W10/MacOS:
- Clear and confident communication
- Typing: Adequate typing skills
- Problem-solving and critical thinking Time management and prioritization
- Excellent communications skills
- Attention to detail and accuracy
- Self-motivated, very organized, fast learning all together meshed with great
- Teamwork abilities
- Very strong in maintaining good relationships with colleagues and all stakeholders
- Ability to work under pressure
- Boundless energy, capable of adopting number of roles simultaneously; swift and
- Operational supervision and Operational decision-making
- Coaching and mentoring junior staff
- Analytical mindset with a focus on continuous improvement
References
Nana, Kaliashvili, DHL Freight Manager, +971507479302
Additional information
- Date of Birth: 10.02.1992
- Marital Status: Single
- Nationality: Russian
- Citizenship: Kazakhstan
- Email Address: JaroslavKolinko92@gmail.com
Timeline
Senior Crew Scheduling Officer
Flydubai
2024.03 - Current
CREW SCHEDULING OFFICER
Flydubai
2021.09 - 2026.02
FLIGHT ATTENDANT
Flydubai
2014.11 - 2021.09
Sales Executive
International Transport Services, FZCO
2014.03 - 2014.05
Diploma - Music & Arts
Trinity College of Music
2010.10 -
TOUR OPERATOR
AL KHALIDIAH Travel & Tourism LLC
2009.01 - 2010.01
INDOOR PROMOTER
2008.01 - 2009.01
Advance Degree -
Victoria English School, Russian Music Institute, Trinity College, Royal Music Academy