Yash Y Ashok
PERMAPIPE INTERNATIONAL HOLDING
Dubai,UAE
21
Years of experience
5
years of post-secondary education
1
Certification
4
Languages
Accomplished IT Professional with expertise in IT strategy, leadership, and infrastructure management. Delivered significant operational efficiency through effective application management, cybersecurity measures, and compliance initiatives, utilising platforms such as Windows Server and Linux, alongside advanced networking protocols. Experienced Operations Lead with a focus on productivity monitoring and cost reduction, contributing to team building and successful systems implementation.
Work history
IT OPERATIONS LEAD-MENA
4 Years 11 Months- Oversaw daily operations of IT Operations department, ensuring functionality, availability, and security of systems, data, backups, and communications; troubleshot and remediated issues promptly.
- Managed IT vendors, contracts, and service level agreements while conducting vendor risk assessments to mitigate potential risks
- Identify and manage operational risks
- Align IT infrastructure with current and future business requirements and strategic goals
- Evaluate and assess strategic solutions that leverage new and emerging technologies that drive process automation and improve organization effectiveness and efficiencies
- Manage IT department services and prepare management reports of department activities, tasks, and operational metrics
- Develop and manage annual IT budgets and procure IT equipment and professional services in accordance with Procurement and Contracting Policy
- Coordinated internal and external resources, timetables, and budgets; reported progress to project stakeholders to ensure alignment with project goals
- Develop department policies, process and procedures documentation and provide internal training to department and impacted end users
- Ensure compliance of department and organizational policies with ISO Standards and SOX audit.
- Participate in internal and external audits; oversee and coordinate responses to audit requests
- Manage department team members, including performance and training assessments. Assist in the development of IT staffing plan and professional growth
- Maintain professional and technical knowledge through continued education, online/inperson training and attendance of educational workshops, reviewing professional publications, networking and participation in professional industry groups
- Streamlined processes to improve and optimise office operations.
- Monitored inventory usage, collaborating with supply chain personnel to meet replenishment needs.
IT Infrastructure Manager
3 Years 4 Months- Managed, provisioned, installed, configured, operated, and maintained systems hardware and software to ensure optimal performance of related infrastructure.
- Ensures that system hardware, operating systems, software systems, and related procedures adhere to organisational values, enabling staff, volunteers, and Partners.
- Managed staff, vendors, monitoring, and reporting. Led all IT-related procurement from quotation to LPO.
- Established partnerships with vendors to set clear expectations, negotiated access agreements, and defined service level agreements (SLAs) to support infrastructure services.
- Participated in technical research and development to drive innovation within infrastructure solutions.
- Assisted project teams with technical issues in the Initiation and Planning phases of our standard Project Management Methodology. These activities include the definition of needs, benefits, and technical strategy; research & development within the project life-cycle; technical analysis and design; and support of operations staff in executing, testing and rolling-out the solutions. Participation on projects is focused on smoothing the transition of projects from development staff to production staff by performing operations activities within the project life-cycle.
- Enhanced operational efficiency through automation of repetitive tasks.
- Drafted detailed reports on system performance, highlighting potential areas for upgrade.
Sr.IT Administrator
2 Years 1 Month- Design and implement MS Azure and Office 365 products.
- Set up OneDrive for Business to enhance cloud storage capabilities
- Managed hardware and software upgrades for IT infrastructure, ensuring optimal performance and reliability.
- Configuring and managing Palo alto, Fortinet, Sonicwall, Cyberroam firewalls.
- Created monthly IT reports for management using Power BI, providing actionable insights for decision-making.
- Oversaw IT procurements, negotiating favourable terms with suppliers to enhance resource acquisition.
- Compiled essential data into useful spreadsheets enhancing overall understanding of business performance.
- Prepared detailed reports for streamlined decision-making processes using various software applications proficiently.
Computer Engineer
8 Years 3 Months- Conducted all server maintenance, upgrades, installations, and repairs onsite and remotely for Windows 2003, 2008, 2012 & 2016 servers
- Install and configure the vmware ESXi 4.1\ESXi 5.00\ ESXi 5.1\ ESXi 5.5
- Creating Virtual servers and desktops.
- Creating templates and snapshots.
- Install and configure the vmware View components.
- Create persistent and nonpersistent desktop pools.
- Configure virtual desktops for printing, USB redirection, and multimedia redirection.
- Use vmware View Composer to deploy and manage linked clone virtual desktops.
- Package applications using vmware thinapp for a vmware virtual desktop infrastructure.
- Managed Active Directory to maintain user accounts and permissions for organisational efficiency.
- Manage Domain controllers and Group Policies.
- Maintained backup management for servers using CA Arc Servers and Symantec backup solutions to ensure data integrity.
- Maintained DNS, DHCP, IIS, WSUS, Terminal Services, Windows Deployment Services, and file and print sharing for seamless network operations.
- Configuring Windows server failover clustering.
- Configured and managed HP and IBM storage solutions to ensure data availability and reliability.
- Configure CISCO router for site to site and remote vpn connectivity.
- Configure CISCO router with Easy vpn connectivity from site remote office to HO.
- Configure CISCO 2960 switches and CISCO 1800,1900 routers.
- Configure and manage Fortinet 200D, 100D firewall device.
- Configure Cyberoam firewall.
- Configured Wi-Fi networks and access points to ensure reliable internet connectivity across the organisation.
- Troubleshoot WYSE C20 and C10 devices.
- Provide timely support and technical expertise to the office staff.
- Install and configure all the network printers, scanners, plotters etc.
- Recommended and scheduled repairs to LAN/WAN.
- Maintain inventory of equipment and parts as well as documentation of vendor activities.
- Configure IP telephone with Avaya administration tools
Network Engineer Trainee
2 Years 5 Months- Troubleshooting LAN Network connections
- Installation and configuration of servers/Domain controllers, Performance Monitoring.
- Gained experience in configuring IIS and MS Exchange Server to optimise performance for users.
- Troubleshot hardware and software issues, ensuring minimal downtime and efficient system functionality.
- Maintained and assembled PCs and printers; configured LAN cards; troubleshot hardware problems and performed software installations.
- Implemented security measures for files and folders to protect sensitive data. Disk Quota for different groups.
- Applying updates to software using patch management service WSUS and GFI Languard.
Skills
IT Strategy & Leadership
Infrastructure & Operations
Cybersecurity & IT Compliance
Cloud Storage Solutions
MS Azure Platform
Office 365 backup
Network protocols
Application support
Threat Management Solutions
ITIL V4
Power BI Reporting Tool
Operational Support Management
Team & Vendor Management
Technical training
Windows/Linux platforms
Hardware management
Education
Master of Science - Electronics
Bachelor of Science - Electronics
Personal Information
- Date of birth: 1982-04-18
- Nationality: Indian
- Marital status: Married
- Work Permit: Work Permit
- Visa status: Work Permit
- ID Type: Passport Number
- ID Number: N1660850
Certification
ITIL V4
Microsoft Azure Associate
CISCO Certified Professional
Personal Profile
English
Malayalam
Tamil
Hindi
References
Upon request.
Projects
Protective System Design For Brushless Alternator, At Cochin Shipyard LTD.(A Government Of INDIA Enterprise) Cochin , Kerala, A circuit for detecting the occurrence of a shorted diode in the rotating rectifier of a brushless alternator. A sensing circuit is responsive to the direction of current flow through the exciter field winding. A reversal of the current indicates that there is a shorted rectifier diode., Programmable Logic Controller (PLC), At Nuclear Power Corporation of India Ltd (NPCIL),Kaiga,Karnataka, A programmable logic controller (PLC) or programmable controller is a digital computer used for automation of electro-mechanical processes, such as control of machinery on factory assembly lines, amusement rides, or lighting fixtures.
Timeline
IT OPERATIONS LEAD-MENA
PERMAPIPE INTERNATIONAL HOLDING
2021.10 - 2026.09Read More
IT Infrastructure Manager
BATCO GROUP LAVAJET COMPANY
2018.06 - 2021.10Read More
Sr.IT Administrator
BATCO GROUP LAVAJET COMPANY
2016.05 - 2018.06Read More
Computer Engineer
DUTCO BALFOUR BEATTY LLC.
2008.01 - 2016.04Read More
Network Engineer Trainee
DOT X INFOTECH PVT LTD.
2005.07 - 2007.12Read More
Mahatma Gandhi University
Master of Science from Electronics
2003.01 - 2005.01Read More
Kerala University
Bachelor of Science from Electronics
1999.01 - 2002.01Read More