Ziyad Hussain
Dubai,DU
Summary
Dedicated Operation Executive with 3 years of experience in freight forwarding. Skilled in managing end-to-end logistics. Proven ability to streamline operations, improve efficiency, and deliver exceptional customer service. Seeking to contribute expertise to a forward-thinking logistics team.
Overview
3
3
years of professional experience
Work History
Operations Executive
Arkan Sohar Shipping LLC
05.2023 - Current
- Manage the end-to-end process of coordinating international and domestic shipments, ensuring timely and efficient delivery.
- Serve as the primary point of contact for clients, addressing inquiries, resolving issues, and providing updates on shipment status.
- Liaise with carriers, shipping lines, and other logistics partners to negotiate rates, schedule shipments, and ensure service quality.
- Analyze and optimize shipping routes, modes of transport, and logistics processes to reduce costs and improve efficiency.
Operations Coordinator
Logicare FZ LLC
11.2021 - 04.2023
- Coordinate and plan shipment schedules, ensuring efficient and timely delivery of goods.
- Serve as a liaison between clients and internal teams, providing updates on shipment status, addressing inquiries, and resolving issues promptly.
- Work with carriers, shipping lines, and other logistics partners to arrange transportation, negotiate rates, and ensure service quality.
- Assist in training new team members and staying updated on industry trends and best practices.
- Identify opportunities for process improvements and implement changes to enhance operational efficiency and customer satisfaction.
Education
MBA - Logistics Management
Manipal University Jaipur
Dubai, United Arab Emirates12.2026
Bachelor of Technology - Mechanical Engineering
AWH Engineering College
Calicut , Kerala , India04.2020
Skills
- Operations Management
- Operations Oversight
- Team Leadership
- Documentation and Compliance
Operational Excellence
- Team Collaboration
- Adaptability
- Attention to Detail
- Vendor Management
- Problem-Solving
Languages
English
Advanced (C1)
Hindi
Upper intermediate (B2)
Malayalam
Bilingual or Proficient (C2)
Tamil
Upper intermediate (B2)
Timeline
Operations Executive
Arkan Sohar Shipping LLC
05.2023 - Current
Operations Coordinator
Logicare FZ LLC
11.2021 - 04.2023
MBA - Logistics Management
Manipal University Jaipur
Bachelor of Technology - Mechanical Engineering
AWH Engineering College
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