Zoya Ali Khan
Head of Procurement
Dubai
Summary
With over 12 years of experience in supply chain and procurement, consistently driving operational excellence across the Middle East. Holds the prestigious MCIPS credential and a master's degree in Logistics and Supply Chain. Recognized for strategic vision and commercial acumen. Excels in building high-performing procurement teams. Currently leads procurement at Simfoni ME, overseeing strategic sourcing and contract management for goods and services. Core values include best practices, standards, and ethics. Project experience spans FMCG, aviation, facilities management, hospitality, port operations, and retail industries. Passionate about problem-solving, team development, driving change, and creating value. Results-driven procurement professional with expertise in identifying cost-savings opportunities, managing vendors, and negotiating contracts. Demonstrates successful cost optimization and supplier performance management. Organized, dependable, and positive attitude. Skilled at managing multiple priorities and willing to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Can handle multiple projects simultaneously with a high degree of accuracy.
Overview
13
13
years of professional experience
5
5
Years of post-secondary education
1
1
Certification
Work History
Commercial Director
SIMFONI Ltd.
04.2022 - Current
- As Commercial Director at Simfoni, Zoya Ali Khan leads expanding the customer profile and strategic procurement initiatives, managing over USD 500 million in procurement spend for clients including Dulsco, e&, ADNH, Gulftainer, ADEO, and Transformed Khalifa bin Al Awwal School, enhancing educational quality by {30%} through strategic project management
- Collaborated with product development teams to ensure alignment between customer needs and product offerings.
- Negotiated favorable pricing and terms with suppliers, resulting in significant annual cost reductions.
- Conducted market research to stay informed on industry trends and best practices, guiding more informed decision-making within the procurement team.
- Streamlined procurement processes for increased efficiency and cost savings through strategic sourcing initiatives.
- Achieved cost savings of 25% by driving digital transformation and optimizing supplier management processes
- Negotiated contracts leading to risk reduction by 30%, aligning goals with sustainability objectives through effective team leadership
- Increased procurement innovation leading to 40% growth by leveraging data-driven strategies and client-centric solutions
- Zoya has achieved a 73% net profit margin in Spend Automation and Analytics, while expanding market presence and delivering transformative procurement solutions that align with sustainability and business objectives
- Managing spend for customers Including - Dulsco, e&, ADNH, Gulftainer, ADEO, Emaar, Nakheel, DMT, and Khalifa bin Al Awwal School
Sr. Procurement Manager
SIMFONI Ltd.
01.2019 - 04.2022
- Global Procurement Leadership: Expanded global procurement operations, driving business growth through strategic sourcing and effective supplier management across diverse industries
- Cost Savings Achievements: Consistently secured 10-15% savings on medical insurance tenders for over 11,000 employees while enhancing benefits and coverage
- Innovative Procurement Strategies: Developed and executed procurement strategies aligned with client goals, optimizing indirect spend and achieving $5M in annual savings through re-engineered supplier selection processes
- Digital Transformation Initiatives: Led digital procurement platform deployment for enhanced e-sourcing and automation
- ERP and SaaS Integration: Supported ERP integration with platforms like Coupa and Ariba, and managed SaaS solutions for P2P, invoice automation, and rebate management, improving client ordering processes
- Performance Monitoring: Monitored supplier performance through KPIs and regular evaluations for quality and delivery
- Negotiation Expertise: Successfully negotiated over 100 procurement contracts, securing favorable terms and driving significant cost savings for clients
- Budget Management: Managed a $50M global procurement budget, coordinating contracts across 20+ industries and five continents, while achieving net-contribution margins of 60% and 75% in 2020 and 2021, respectively
Procurement Lead
SERCO, MIDDLE EAST
03.2015 - 06.2019
- Led cross-business initiatives, overachieving target by 14% with USD 1.3M savings in healthcare procurement through strategic catalog and contract negotiations
- Managed complex projects including $30Bn railway bids for KSA and Qatar, contributing to business transformation and continuous strategic improvement
- Formulated and executed strategies aligning with Serco's procurement plans, achieving innovation and value for money
- Administered RFP/RFI processes for significant spends over £1 M, ensuring thorough evaluation and stakeholder alignment
- Implemented 'Guided Buying' and cloud-based system enhancing procurement efficiency, supplier management, and project oversight
- Supported Head of Procurement in policy development focused on cost savings, innovation, and enhanced rebate structures within major agreements
- Identify and mitigate risks associated with procurement and operational activities such as quality issues, compliance and Supply chain disruptions
Administrator, Operation and Compliance
EMAAR PROPERTIES PJSC
03.2012 - 03.2015
- Implemented and streamlined new operational strategies and policies, enhancing overall efficiency and automation of sales processes
- Led IT initiatives resulting in full sales operations automation, improving efficiency and productivity
- Supported Legal, Finance, Development, IT, and Audit teams with process implementations, managing payment plans and project account details
- Developed sales dashboards and prepared official training manuals, significantly supporting UAE and International Sales teams
- Conducted training for operations and administration, achieving 100% department KPI for Training and Development annually
- Directed and piloted onboarding for sales teams at international roadshows, improving policy implementation
- Reduced compliance violations by 30% year-on-year, resulting in a savings of $150k in potential fines
Education
CIPS L4 Diploma Procurement & Supply Chain - Chartered Institute of Procurement & Supply
CIPS
UAE 11.2023 - 11.2023
Master of Science - Logistics & Supply Chain
Heriot Watt University
United Arab Emirates 09.2020 - 09.2022
Bachelor of Arts - Marketing and Retail
Heriot Watt University
UAE 09.2014 - 11.2016
Skills
- Stakeholder Engagement
- Strategic Roadmap
- E-procurement Systems
- Procurement Analytics
- Demand planning
- Budgeting
- Team Leadership
- Performance Management
- Process Improvement
- Supplier Relationship Management
- Negotiation expertise
- Strategic Sourcing
Certification
- Women in Leadership Program, Becoming Journey
- Emotional Intelligence training, Daniel Goleman
- John Maxwell Leadership Training
Languages
English
Urdu
Arabic
Hindi
Majorcompanies
- SIMFONI Ltd., Managing spend for customers Including - Dulsco, e&, ADNH, Gulftainer, ADEO, Emaar, Nakheel, DMT, and Khalifa bin Al Awwal School
- SERCO, MIDDLE EAST, Managed projects valued at over $50M, including CCAD, ADIA, and Dubai Airports initiatives.
Awardsandaccolades
- PROS TO KNOW, Supply and Demand Chain Executive Magazines, 2023
- WOMEN IN SUPPLY CHAIN, 2022
- TOP PERFORMER IN 2020, for achieving delivery excellence
Work Preference
Work Type
Full TimeWork Location
HybridTimeline
CIPS L4 Diploma Procurement & Supply Chain - Chartered Institute of Procurement & Supply
CIPS
11.2023 - 11.2023
Commercial Director
SIMFONI Ltd.
04.2022 - Current
Master of Science - Logistics & Supply Chain
Heriot Watt University
09.2020 - 09.2022
Sr. Procurement Manager
SIMFONI Ltd.
01.2019 - 04.2022
Procurement Lead
SERCO, MIDDLE EAST
03.2015 - 06.2019
Bachelor of Arts - Marketing and Retail
Heriot Watt University
09.2014 - 11.2016
Administrator, Operation and Compliance
EMAAR PROPERTIES PJSC
03.2012 - 03.2015
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