Nithya Mariam Babu
Dubai
Summary
Creative Business Owner with exceptional background spent in Baking industry. Experienced baker with a passion for crafting delicious, creative cakes. Proven leader with engaging demeanor and success working in most demanding environments. Talented in training and mentoring successful teams.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Business Owner
Nithya's Bake Lab
03.2018 - 03.2024
- Established strong customer relationships through excellent communication and attentive service.
- Strengthened company reputation by consistently meeting or exceeding customer expectations in terms of quality products/services offered.
- Prepared bank deposits and handled business sales, returns, and transaction reports.
- Conducted baking workshops for beginners.
- Trained over 150 beginners to start their career in home baking.
- Developed new recipes and techniques for creating unique products based on special occasions.
- Checked quality of raw materials and maintained ingredient proportions.
- Monitored bake time and temperature to ensure products met quality standards.
- Prepared assortment of chocolate bark, truffles and other hand dipped and molded chocolates.
- Cleaned and maintained kitchen equipments and oven.
- Packaged and labeled baked goods with accurate description and ingredients.
- Consulted with customers to assess needs and propose optimal solutions.
- Developed and implemented marketing strategies to generate new customers and increase sales and profit margins.
- Put together realistic budgets based upon costs and fees for successfully operating business.
- Maintained safe work environment by enforcing strict safety protocols and regularly updating staff on industry best practices.
- Trained and motivated employees to perform daily business functions.
- Conducted target market research to discover customer needs and analyze competitor trends.
Education
MBA - HR & Marketing
Versatile Business School
Chennai04.2016
BBA -
Madras Christian College
Chennai04.2014
Skills
- Customer Service
- Attention to Detail
- Time management
- Team work
- Driven and Determined
- Experienced in baking and icing of butter cream, fresh cream, mirror glaze and fondant cakes
- Fondant Artist
- Proficient in decorating cakes and pastries
- Expert in designer cakes and photo cakes
- Glaze icing and toppings
- Ingredients measurement
- Batter and filling preparation
- Pie crust preparation
- Equipment cleaning
- Bread baking
- Pastry crafting
- Product wrapping and packaging
- Delivery co-ordination
Certification
- Bakery course for Business Baking - Cake Mall, Chennai - 1 month
- Wedding Cake Master Class - Bakeman Begins by Karthika Sravanthi (In India's Top 10)
Awards
● Best pastry brand of the year 2020 by She India Magazine
● Emerging women entrepreneur of the year 2020 - 2021 by fashion & business awards
● Best pastry brand of the year 2021-23 by FB awards
● Nominated in Homepreneur awards by Sakthi Masala & Naturals 2023.
Timeline
Business Owner
Nithya's Bake Lab
03.2018 - 03.2024
MBA - HR & Marketing
Versatile Business School
BBA -
Madras Christian College
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