AHMED KHEDR
Dubai
Summary
Hardworking and driven sales management professional equipped to revitalize sales operations and align procedures to maximize profits and client acquisition. Successful at improving sales procedures to streamline and strengthen processes. Multifaceted leader with analytical and diligent approach to building and leading strong teams.
Overview
20
20
years of professional experience
Work History
Sales Manager
Jin En Chi International Trade Co. Import & Export
2023.11 - Current
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Develop and implement sales strategies to achieve company sales targets.
- Identify and develop new business opportunities in both domestic and international markets.
- Negotiate contracts and pricing with clients and suppliers.
- Manage and motivate a team of sales representatives.
- Ensure compliance with all relevant laws and regulations.
Skills and Qualifications
Branch Manager
Spring Water Co.
2022.10 - 2023.06
- Oversee the day-to-day operations of the branch, ensuring efficient and effective service delivery.
- Manage a team of employees, including hiring, training, and performance evaluation.
- Develop and implement strategies to improve operational efficiency and reduce costs.
- Ensure compliance with all relevant regulations and safety standards.
- Build and maintain strong relationships with customers, suppliers, and local authorities.
- Resolve customer complaints and issues in a timely and professional manner.
- Monitor water quality and distribution systems to ensure compliance with standards.
- Prepare and submit regular reports to the senior management
- Coordinate with other departments to ensure seamless operations.
Sales and Marketing Manager
Nahr Al Khair Company for Paper Products Trading.
2021.03 - 2022.09
- Managed sales promotions and marketing strategies on major social media sites.
- Performed competitive analyses and adjusted sales and marketing strategies accordingly.
- Manage a sales team, including recruitment, training, and performance evaluation.
- Identify new market opportunities and expand customer base.
- Build and maintain strong relationships with customers and suppliers.
- Negotiate contracts and pricing.
- Analyze market trends and competitor activities.
- Develop and execute marketing campaigns.
- Monitor sales performance and adjust strategies as needed.
Sales Manager
Wilmer Foodstuff Trading Company
2018.08 - 2021.02
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Wholesale and retail sales team management .
- Conduct market research to identify trends, competition, and new opportunities.
- Analyze sales data to identify areas for improvement and make data-driven decisions.
- Develop and implement effective sales processes and tools.
- Collaborate with marketing and product development teams to launch new products.
- Provide accurate sales forecasts and reports to management.
Branch Manager
Saleh Abdul Aziz Babakr Sons Foodstuff Trading Co.
2015.07 - 2018.07
- Oversee the day-to-day operations of the branch, ensuring smooth functioning and efficient service delivery.
- Manage a team of sales representatives, warehouse staff, and other branch personnel.
- Develop and implement sales strategies to achieve branch-specific sales targets.
- Maintain strong relationships with customers, suppliers, and local authorities.
- Ensure the quality and quantity of rice stocks are maintained.
- Manage the branch inventory, including receiving, storing, and distributing rice.
- Monitor market trends and competitor activities to identify new opportunities.
- Resolve customer complaints and issues promptly and professionally.
- Ensure compliance with all relevant food safety and quality standards.
Sales Supervisor
Saleh Abdul Aziz Babakr Sons Foodstuff Trading Co.
2013.01 - 2015.06
- Oversee the day-to-day activities of a team of sales representatives.
- Provide guidance and support to sales representatives to achieve sales targets.
- Conduct regular sales meetings to discuss performance, strategies, and product knowledge.
- Monitor individual and team performance and provide feedback.
- Assist sales representatives with complex sales negotiations and customer inquiries.
- Identify new business opportunities and develop sales strategies.
- Train new sales representatives on company products, sales processes, and customer service.
- Prepare sales reports and analyze sales data to identify trends and areas for improvement.
- Ensure that sales representatives comply with company policies and procedures.
- Coordinate with other departments, such as marketing and operations, to support sales efforts.
Export Sales Representative
Alsama Printing Ink Manufacturing Company
2011.05 - 2012.09
- Identify and develop new export markets for the company's printing inks.
- Research foreign markets, identify potential customers, and build relationships with key decision-makers.
- Prepare and present product presentations and proposals to potential clients.
- Negotiate contracts and pricing terms with international customers.
- Handle the entire sales process, from lead generation to order fulfillment.
- Provide excellent customer service to international clients.
- Resolve any customer complaints or issues promptly and efficiently.
- Attend trade shows and industry events to promote the company's products.
- Maintain up-to-date knowledge of industry trends, regulations, and competitors.
- Prepare sales reports and forecasts for management.
Wholesale Sales Supervisor
Pepsi Cola Company
2007.09 - 2011.02
- Oversee the day-to-day activities of a team of wholesale sales representatives.
- Develop and implement sales strategies to achieve wholesale sales targets.
- Monitor the performance of wholesale distributors and ensure they meet sales quotas.
- Build and maintain strong relationships with key wholesale customers.
- Resolve any customer complaints or issues promptly and efficiently.
- Prepare sales reports and forecasts for management.
- Ensure that wholesale sales representatives comply with company policies and procedures.
- Coordinate with the marketing and logistics teams to support sales efforts.
- Identify new business opportunities within the wholesale channel.
Sales Representative
Kimka for Manufacturing and Trading Detergents.
2004.08 - 2007.06
- Identify and develop new business opportunities within the detergents products market.
- Research potential customers and build strong relationships with key decision-makers.
- Prepare and deliver product presentations and demonstrations.
- Negotiate contracts and pricing terms with customers.
- Handle the entire sales process, from lead generation to order fulfillment.
- Provide excellent customer service and address any customer inquiries or complaints.
- Maintain up-to-date knowledge of the company's product line and industry trends.
- Prepare sales reports and forecasts.
- Collaborate with the marketing and sales teams to develop effective sales strategies.
Education
Bachelor of Arts - American And English Literature
Zagazig University
Egypt05.2004
Skills
• Strategic Vision: Ability to develop long-term marketing plans.
• Team Leadership: Motivating and developing the sales team.
• Data Analysis: Making data-backed decisions.
• Market Research: Discovering new opportunities in the market.
• Budget Management: Allocating resources effectively.
• Negotiation Skills: Closing deals and maximizing benefits.
• Operations Management: Ensuring smooth operations.
• Customer Service: Building strong relationships with customers.
• Inventory Management: Controlling inventory and avoiding shortages or surpluses.
• Problem Solving: Dealing with problems that may arise.
• Training and Development: Raising the efficiency of the work team.
• Commitment to Goals: Achieving the specified branch goals.
• Communication Skills: Speaking and convincing customers.
• Customer Research: Discovering new customers.
• Product Knowledge: Understanding the product well to provide a detailed explanation.
• Time Management: Organizing tasks and meeting deadlines.
• Working under pressure: Achieving specified goals on time.
• Flexibility: Adapting to changes in the market.
• Critical Thinking: Analyzing information and making decisions.
• Written Communication: Preparing reports and presentations.
• Use of technology: Use of office programs, computers and digital marketing tools.
• Ability to work within a team: Cooperate with colleagues to achieve common goals.
• Enthusiasm and passion: Strong belief in the product or service being marketed.
Personal Information
- Date of Birth: 10/04/1983
- Nationality: Egypt
Languages
Arabic
Bilingual or Proficient (C2)
English
Advanced (C1)
Interests
Swimming
Writing and blogging
Playing chess
Timeline
Sales Manager
Jin En Chi International Trade Co. Import & Export
2023.11 - Current
Branch Manager
Spring Water Co.
2022.10 - 2023.06
Sales and Marketing Manager
Nahr Al Khair Company for Paper Products Trading.
2021.03 - 2022.09
Sales Manager
Wilmer Foodstuff Trading Company
2018.08 - 2021.02
Branch Manager
Saleh Abdul Aziz Babakr Sons Foodstuff Trading Co.
2015.07 - 2018.07
Sales Supervisor
Saleh Abdul Aziz Babakr Sons Foodstuff Trading Co.
2013.01 - 2015.06
Export Sales Representative
Alsama Printing Ink Manufacturing Company
2011.05 - 2012.09
Wholesale Sales Supervisor
Pepsi Cola Company
2007.09 - 2011.02
Sales Representative
Kimka for Manufacturing and Trading Detergents.
2004.08 - 2007.06
Bachelor of Arts - American And English Literature
Zagazig University
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