AHMED SOLIMAN
Abu Dhabi Islamic Bank
Abu Dhabi
2
Languages
9
years of professional experience
Sales professional with history of exceeding targets and fostering strong client relationships. Known for adaptability and results-driven approach in dynamic environments. Brings collaborative mindset and proficiency in sales strategy development and execution.
Work History
Islamic Finance Executive
2 Years 3 Months- Led strategic initiatives to enhance customer engagement and satisfaction across banking services.
- Developed and implemented operational strategies that streamlined processes and improved service delivery.
- Worked effectively in fast-paced environments.
- Self-motivated, with a strong sense of personal responsibility.
- Developed and implemented strategic sales plans to drive revenue growth and market share.
- Led cross-functional teams to execute sales initiatives, enhancing customer engagement and satisfaction.
Customer service officer
7 Months- Registered customer information, ensuring accuracy for effective service delivery.
- Participated in team-building activities to strengthen staff relationships and enhance collaboration.
- Applied best practices to comply with customer service procedures.
- Maintained working knowledge of available products and services.
- Registered customer information to maintain accurate records.
- Handled and documented customer complaints and feedback to improve service quality.
Relationship officer
3 Months- Managed client relationships from early stages of sales process through to post-sales.
- Cultivated customer relationships throughout sales and pre-delivery process to ensure satisfaction and engagement.
- Evaluated industry and competitor trends to inform and refine sales strategy.
- Identified and pursued new leads and opportunities to drive revenue growth.
Relationship officer
7 Months- Resolved customer issues to enhance satisfaction.
- Provided exceptional customer service to potential clients during consultations.
- Increased customer satisfaction by resolving issues.
- Utilized sales techniques to promote bank products and services.
Relationship Officer (Trainee)
3 Months- Engaged in team-building activities to enhance working relationships.
- Provided excellent customer service to potential clients, fostering positive interactions
- Sold various financial products to individuals and businesses in a retail environment.es
- Persuaded customers to purchase products through effective communication and demonstration.
Accountant
11 Months- Analyzed monthly balance sheet accounts to ensure accurate corporate reporting.
- Created periodic reports to highlight variances between budgeted costs and actual costs.
- Maintained integrity of general ledger, ensuring accurate chart of accounts.
ACCOUNTANT
1 Year 1 Month- Gathered financial information, prepared documents, and closed books to ensure accurate financial reporting.
- Handled day-to-day accounting processes, enhancing financial accuracy and compliance.
- Reconciled accounts and reviewed expense data to maintain accurate records of net worth and assets.
- Gathered financial information, prepared documents and closed books.
Shift Supervisor
1 Year 10 Months- Prepared shift summary reports for supervisor, highlighting goals and progress to inform operational decisions.
- Ensured employee productivity aligned with business and customer needs through effective management and support.
- Analyzed staff and equipment performance to identify areas for improvement, enhancing overall team efficiency.
Education
Bachelor of Business Administration - Accounting & Finance
- Excellent with Honors.
- GPA: 3.6
Skills
Sales strategy
Operations management
Financial analysis
Customer service
Issue resolution
Performance analysis
Strategic planning
Team management
Interpersonal communication
Languages
Arabic
C2
Bilingual or Proficient
English
C1
Advanced
Timeline
Islamic Finance Executive
Abu Dhabi Islamic Bank
05.2024 - CurrentRead More
Customer service officer
First Abu Dhabi Bank (FAB)
09.2023 - 04.2024Read More
Relationship officer
J.B.P COMMERCIAL BROKER
11.2022 - 02.2023Read More
Relationship officer
JOVERA GROUP-COMMERCIAL BROKER
03.2022 - 10.2022Read More
Relationship Officer (Trainee)
FUND CUBE
12.2021 - 03.2022Read More
Accountant
Al Alamiah for paper industries Co.
01.2021 - 12.2021Read More
ACCOUNTANT
Zeno Group for paper industries Co.
11.2019 - 12.2020Read More
Shift Supervisor
Green Energy Co.
01.2018 - 11.2019Read More
Misr University For Science & Technology
Bachelor of Business Administration from Accounting & Finance
Read More