Effectively promotes products and increases revenue by connecting with customers and recommending target offerings. Organized, adaptable and knowledgeable about preparing displays, merchandising shelves and assisting customers. Drives loyalty with friendly and skilled support.
Overview
12
12
years of professional experience
2
2
years of post-secondary education
1
1
Certification
Work History
Sales Attendant
Abu Dhabi National Oil Company ( ADNOC)
Dubai, UAE
12.2021 - Current
Replenished floor stock and processed deliveries promptly, maximising product availability for customers.
Prepared products for sales floor, steaming and presenting items immaculately for appealing displays.
Covered extra shifts and maintained flexible schedule to achieve store goals.
Fostered positive relationships with customers to enhance loyalty and retention.
Completed purchases with cash, credit and debit payment methods, providing customer receipts for reference.
Operated cash registers with accuracy and processed cash and card transactions.
Assisted customers with product selection and sales, recommending items to increase transaction value.
Updated product labelling and pricing to reflect discounts and offers.
Managed customer lines for minimum wait times and high satisfaction.
Salesman cum Cashier
Sea Shore Group of Company
Al Khor, QATAR
12.2015 - 11.2017
Maintained excellent client satisfaction by providing professional, courteous customer service.
Operated cash registers with proficiency during high-volume shopping times, reducing customer queues.
Processed sales, exchange and refund transactions efficiently to reduce customer waiting times.
Issued receipts for customer purchases and gifts, advising on in-store return and exchange policies.
Displayed and restocked merchandise by following brand guidelines.
Delivered outstanding customer care with proactive sales and listening skills.
Handled cash and card payments with precision, maintaining customer confidentiality and discretion throughout.
Resolved customer complaints and answered queries about store products.
Salesman
Sanjil Store
Galyang, Nepal
02.2011 - 08.2015
Used active listening and relationship-building techniques to assess customer needs and deliver viable solutions.
Managed customer product and service queries, resolving effectively and efficiently.
Handled concerns and complaints with care, delivering positive outcomes for continued customer loyalty.
Received stock deliveries, accurately completing paperwork and updating system records.
Processed product returns, ensuring items were clean and resaleable.
Maximised sales revenue through effective upselling and cross-selling of associated products.
Recorded sales activities accurately for financial reporting purposes.
Strengthened existing client relationships to maintain customer loyalty.
Education
Higher Secondary Level ( +2 ) - Management
Shree Saraswoti Higher Secondary School
Syangja, Nepal
04.2011 - 03.2013
Skills
Fashion and styling expertise
Money handling
Product promotions
Customer retention
Stock taking
Customer service oriented
Retail merchandising expertise
Visual merchandising
Superb time management
Multitasking Abilities
Teamwork and Collaboration
Excellent Communication
Product knowledge
Client acquisition and retention
Goal setting and forecasting
Languages
Hindi
Upper intermediate
Arabic
Elementary
Nepali
Native
English
Fluent
Interests
Music, Cycling, Travelling ,Movies ,Sports
Certification
Certificate of Appreciation from the ADNOC Distribution.
Timeline
Sales Attendant
Abu Dhabi National Oil Company ( ADNOC)
12.2021 - Current
Salesman cum Cashier
Sea Shore Group of Company
12.2015 - 11.2017
Higher Secondary Level ( +2 ) - Management
Shree Saraswoti Higher Secondary School
04.2011 - 03.2013
Salesman
Sanjil Store
02.2011 - 08.2015
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