ALAIN PAOLO ZARATE
Bur Dubai
Summary
Dynamic, young and highly motivated. Able to manage a multi-tasking job whether on a variety of customer service roles and other administrative duties in support of the assigned group of staff, individual, department, division, or program area.
Highly organized, reliable, self-motivated, and with good customer service skills. Have the initiative and always exercise good judgment in making critical decisions. Can determine work priorities, effectively support all levels of executive staff, and easily adapt to new ideas & methods.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Sales Manager
Alpha Star Marketing
12.2022 - Current
- Streamlined sales processes for improved efficiency, resulting in higher conversion rates.
- Coached and counseled sales personnel, assisting with individual selling efforts and helping sales representatives reach targets.
- Developed comprehensive product knowledge, enabling tailored solutions for clients' specific needs.
- Implemented CRM systems for better tracking of leads, improving follow-up processes and communication within the team.
- Engaged in product training, demonstrations, consumer awareness, branding, and acquisition initiatives to raise awareness and revenues.
- Communicated product quality and market comparisons by creating sales presentations.
- Resolved customer issues quickly to close deals and boost client satisfaction.
- Resolved problems with high-profile customers to maintain relationships and increase return customer base.
- Applied effective time management techniques to meet tight deadlines.
Education
Bachelor of Arts - Mass Communication
PHINMA - UNIVERSITY OF PANGASINAN
Philippines06.2022
Skills
- Excellent communication skills both in oral and writing
- Independent, organized, reliable and self-motivated
- Can work under pressure and with minimum supervision
- Enthusiastic, inquisitive, open-minded, and a team player
- Participates in research, compilation, analysis, and interpretation of data or output
- Exercise good judgment in maintaining critical and sensitive information, records, and reports
- Good ability to adapt to multicultural environments
Certification
Meta Certified Digital Marketing Associate
META, 03/2024
Introduction to Social Media Marketing
META, Cousera, 12/2023
Social Media Management
META, Coursera, 12/2023
Advertising with Meta
META, Coursera, 01/2024
Fundamentals of Social Media Advertising
META, Coursera, 01/2024
Measure and Optimize Social Media Marketing Campaigns
META, Coursera, 01/2024
Foundations of Digital Marketing and E-commerce
Google, Coursera, 02/2024
Languages
English
Filipino
Timeline
Sales Manager
Alpha Star Marketing
12.2022 - Current
Bachelor of Arts - Mass Communication
PHINMA - UNIVERSITY OF PANGASINAN
Meta Certified Digital Marketing Associate
META, 03/2024
Introduction to Social Media Marketing
META, Cousera, 12/2023
Social Media Management
META, Coursera, 12/2023
Advertising with Meta
META, Coursera, 01/2024
Fundamentals of Social Media Advertising
META, Coursera, 01/2024
Measure and Optimize Social Media Marketing Campaigns
META, Coursera, 01/2024
Foundations of Digital Marketing and E-commerce
Google, Coursera, 02/2024
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