ALAN THOMAS
Dubai,UAE
Summary
Detail-oriented professional with advanced proficiency in Microsoft Word, Excel, PowerPoint, and Outlook, adept at using macros, templates, and pivot tables to enhance document, spreadsheet, presentation, and email creation. Demonstrates strong skills in data analysis and interpretation, risk assessment, and high-value project management. Proven ability to visualise and facilitate logistics while updating reports and preparing KPI reports. Excellent communication skills complemented by a talent for relationship building and collaboration on platforms like SharePoint and OneDrive. Committed to leveraging expertise in logistics and data management to drive organizational success.
Overview
2
2
years of professional experience
2025
2025
years of post-secondary education
Work history
Operations Co-Ordinator
ES Global Shipping LLC Corporate Office
Ras Al-Khaimah
11.2024 - 07.2025
- Ensured efficient execution of cargo loading and discharging operations.
- Oversaw manpower and equipment supplies, enhancing resource allocation at Port of Fujairah.
- Facilitated daily vehicle movements to support seamless operations.
- Delivered individual and truck passes for controlled port access.
- Improved operational efficiency by streamlining processes and implementing best practices.
- Collaborated with various departments to ensure smooth operations.
- Delivered multiple projects on time by effective planning and coordination.
Customer Service Representative
PURE MAGIC EXHIBITION
Dubai
03.2024 - 07.2025
- Performed ticketing operation including booking cancelling and rebooking.
- Provide optimal customer services to all clients and maintain status.
- Managed an efficient role to ensure exceptional customer service.
- Coordinate with superior team and provide the best deal.
- Be familiar with the departmental systems/processes.
- Handling customer service inquires and complaints regarding ticket purchases and reservation.
- Collaborated with other agent to resolve customer concern in timely manner.
- Processed payment and refund for tickets using a variety of payment method.
- Utilized ticketing software to generate and track customer reservations and sales.
Admin & Sales - Medical Billing
AR ASSOCIATE
Mumbai
03.2023 - 11.2023
- Medical billing is the process of generating healthcare claims to submit to insurance companies for the purpose of obtaining payment for medical services rendered by providers and provider organizations.
- After translating a healthcare service into a billing claim, the medical biller follows the claim to ensure the organization receives for the work the provider performed. A knowledgeable medical biller can optimize revenue performance for the physician practice or healthcare organization.
- Prepare archival records, such as document descriptions, to allow easy access to information.
- Preserve records, documents, and objects, copying records to computer formats, as necessary.
Education
BACHELOR BUSINESS MANAGEMENT - LOGISTICS
J. K. COLLEGE OF SCIENCE & COMMERCE
Skills
- Adaptability and learning
- Logistics facilitation
- Report updating
- KPI preparation
- Communication skills
- Microsoft Word expertise
- Microsoft Excel expertise
- Microsoft PowerPoint expertise
- Microsoft Outlook expertise
- Macro utilization
- Template usage
- Pivot table creation
- Document formatting
- Spreadsheet formatting
- Presentation formatting
- Email formatting
- Team collaboration on SharePoint
- Team collaboration on OneDrive
- Risk assessment proficiency
- Relationship building skills
- Data analysis and interpretation
- Project management
Languages
English
Hindi
Malayalam
Marathi
Custom
Major Project (Final Year 2023), Finding marketing plans that allow businesses to investigate their target market and determine how their products can successfully fit into it is essential to build a detailed export marketing plan based on market research. Importance of Business Management in Logistics and supply chain management. Minor Project, Business Ethics and Workflow Education
Affiliations
Technology & Innovation
Professional Development
Team Activities & Leadership
Creative & Analytical Thinking
Communication & Collaboration
Timeline
Operations Co-Ordinator
ES Global Shipping LLC Corporate Office
11.2024 - 07.2025
Customer Service Representative
PURE MAGIC EXHIBITION
03.2024 - 07.2025
Admin & Sales - Medical Billing
AR ASSOCIATE
03.2023 - 11.2023
BACHELOR BUSINESS MANAGEMENT - LOGISTICS
J. K. COLLEGE OF SCIENCE & COMMERCE
Similar Profiles
Oliver BrewsterOliver Brewster
Vice President of Registration, Mortgage & Deletion at Liberian International Shipping & Corporate Registry LLCVice President of Registration, Mortgage & Deletion at Liberian International Shipping & Corporate Registry LLC
AKSHAY KUMARAKSHAY KUMAR
Account Manager at NFCI Global Private Limited, Corporate Office of NFCI Educations Private LimitedAccount Manager at NFCI Global Private Limited, Corporate Office of NFCI Educations Private Limited
MUBIN KHANMUBIN KHAN
Accountants Assistant / Revenue Controller at DIAMOND SHIPPING SERVICES LIMITED, DAR ES SALAAMAccountants Assistant / Revenue Controller at DIAMOND SHIPPING SERVICES LIMITED, DAR ES SALAAM
ABIA TATI SHAOLEEABIA TATI SHAOLEE
HSE supervisor at Geoscience Testing LaboratoryHSE supervisor at Geoscience Testing Laboratory
Betssy Mankotte KoshyBetssy Mankotte Koshy
Trainee Embryologist at Yana IVF and Fertility CentreTrainee Embryologist at Yana IVF and Fertility Centre