Alisa Barskova
Flight Attendant
Dubai,
Summary
Experienced professional with a successful track record in aviation and hospitality. Seeking to transition into a new role where I can utilize my transferable skills, such as customer service, communication, time management and organizational strengths to excel and make a positive impact.
Consider myself as a hardworking, respectful, helpfulness and teachable person with a deep sense of teamwork.
Overview
8
8
years of professional experience
5
5
years of post-secondary education
3
3
Certifications
Work History
Business Class Flight Attendant
Emirates
Dubai
12.2019 - Current
- Provided information, guidance, and assistance for safety and comfort to passengers on board aircraft.
- Facilitated boarding process by greeting passengers upon arrival to aircraft and providing direction to seats.
- Used excellent customer service skills in addressing passengers' needs.
- Attended workshops and trainings in customer service, conflict resolution tactics, and safety procedures to keep abreast of all new requirements and procedures.
- Provided organized and detail-oriented service with a strong work ethic.
English Teacher
Skyeng Online English School
Moscow
03.2020 - 05.2022
- Prepared comprehensive English curriculum for multiple classes.
- Prepared and implemented lesson plans covering required course topics.
- Led interesting and diverse group activities to engage students in course material.
- Participated in professional development opportunities to stay up-to-date on teaching best practices and enhance educator skills.
Office Assistant
Weekech Travel Agency
Marrakesh
11.2018 - 12.2019
- Interacted with customers by phone, email, or in-person to provide information.
- Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
- Completed clerical tasks such as filing, copying, and distributing mail.
- Delivered office support by handling range of routine and special requirements.
- Translated documents and emails.
Hostess
Addmind
Dubai
08.2018 - 12.2018
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Cultivated positive guest relations by managing information and orchestrating speedy seating.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Answered customer questions about hours, seating, and menu information.
English Teacher
Huijia Secondary School
Beijing
09.2015 - 01.2017
- Prepared and implemented lesson plans covering required course topics.
- Worked with other teachers to support struggling students and provide thorough help to rectify comprehension issues.
- Assessed student progress and provided feedback to improve performance and establish academic success.
Education
Master of Arts - Linguistics
Far Eastern Federal University
Vladivostok, Russian Federation 09.2010 - 07.2015
Skills
Excellent people skills
Certification
Certified TEFL teacher
Timeline
Human Resources Foundation
10-2022
Recruiting Foundations
10-2022
English Teacher
Skyeng Online English School
03.2020 - 05.2022
Certified TEFL teacher
02-2020
Business Class Flight Attendant
Emirates
12.2019 - Current
Office Assistant
Weekech Travel Agency
11.2018 - 12.2019
Hostess
Addmind
08.2018 - 12.2018
English Teacher
Huijia Secondary School
09.2015 - 01.2017
Master of Arts - Linguistics
Far Eastern Federal University
09.2010 - 07.2015
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