Anfal Albloushi
Al Fujairah City,FU
Summary
A results-oriented professional with a background in chemical engineering, experienced in customer service and planning role within the Maritime and Oil & Gas sectors in the UAE. Demonstrated success in improving service quality, optimizing operations, and fostering continuous improvement in complex industrial environments. Skilled in leveraging data analysis and innovative strategies to streamline processes and enhance performance while ensuring regulatory compliance. Proficient in logistics coordination, project management, and resource allocation to drive superior client engagement and satisfaction.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Customer Service & Planning Officer
Port Of Fujairah - Fujairah Oil Tanker Terminals
08.2022 - Current
• Manage, Record, Verify, Validate and Generate multiple incoming operational related work orders & invoices in accordance with the guidelines defined in NTM 148, Port Rules, Port Tariff etc. Some of the Key activities are:
- Vessel related work order (PLDA)
- Pipeline transfer agreements (PLTA)
- Measuring Operational KPIs & Compliance
- Marine Over stay charges basis on vessel GRT
- Manage Berth Downtime
- Pigging of the Port Pipeline
- Heat Tracing Hours.
- Manage FOTT Planning & Scheduling of Port Topside facility infrastructure and to ensure the compatibility of Berths with respect to Vessel mix, Product mix and Customer connectivity; In addition, Focus on reducing vessel waiting time and fast & safe turnaround lay time of the vessels by implementing Port polices & procedures defined in Integrated Management System (IMS).
- Coordinate and advice more than 15 Oil Terminals Clients, over 30 Shipping Agencies to optimize vessel turn around time and waiting time to carry out the operation.
- Offer strategic advice and consultation to develop, implement and evaluate modifications and enhancements to operations, systems and procedures.
- Prepared and maintained comprehensive monthly reports using different business intelligence tool to highlight the KPI's for management and clients review.
Selected Achievement:
- Software Development: Collaborated closely with IDOM in developing the cutting-edge application 'Port Community System (PCS),' tailored specifically for Fujairah Port. The goal of this application is to digitalize all operations at the port.
Education
Master of Science - Data Analytics
Rochester Institute of Technology
Dubai, United Arab Emirates12.2024
Bachelor of Science - Chemical Engineering
Khalifa University
Abu Dhabi, United Arab Emirates07.2021
High School Diploma -
Madhab Secondary School
Al Fujairah City, United Arab Emirates07.2015
Skills
- Research experience
- Data Analytics
- Business Analysis and Reporting
- Customer Communication
- Business Intelligence: Tableau & Power BI Software
- Feature Engineering
- Machine Learning
- Statistical modeling
- Operations Planning
- OSHA Compliance
- Tanker Ships
Accomplishments
- Spearheaded the 'Momentum Robot to Clean Waste and Oil Spills in Seawater' project, achieving the 2nd place in recognition of project excellence. Also, Showcased the project at prestigious events. including COP 28 & COY 18. (2023)
- Chosen to represent the U.A.E internationally in the Exploration and Nature Coexistence Forum for young women in the Hashemite Kingdom of Jordan. (2023)
- Winner of the Overall Global DevSlam's Meta-verse Hackathon. (2022)
- Won the 8th Undergraduate Virtual Research Competition- 2nd place among 87 universities participating from across the MENA region. (2021)
- Winner of the Game Changers Series Competition- Technology Track. (2021)
Affiliations
- Fujairah Youth Council - Federal Youth Authority
- Member of the 3rd edition of the Arab Youth Technology Fellowship program.
Certification
- Excel Skills for Business: Intermediate I, Coursera
- Advanced First Aid, Bureau Veritas Group
- Advanced H2S and Breathing Apparatus, Bureau Veritas Group
- Assets Maintenance & Reliability, ADNOC
- Game Changer Series Program - Technology Track, EDGE
- National Ambassadors Program 'Estedad'- Sustainability Track, MOE
- Accenture Innovation Youth Roadshow, Accenture
- Science Communicator at Think Science Festival, Khalifa University
Languages
Arabic
Bilingual or Proficient (C2)
English
Advanced (C1)
Timeline
Customer Service & Planning Officer
Port Of Fujairah - Fujairah Oil Tanker Terminals
08.2022 - Current
Master of Science - Data Analytics
Rochester Institute of Technology
Bachelor of Science - Chemical Engineering
Khalifa University
High School Diploma -
Madhab Secondary School
- Excel Skills for Business: Intermediate I, Coursera
- Advanced First Aid, Bureau Veritas Group
- Advanced H2S and Breathing Apparatus, Bureau Veritas Group
- Assets Maintenance & Reliability, ADNOC
- Game Changer Series Program - Technology Track, EDGE
- National Ambassadors Program 'Estedad'- Sustainability Track, MOE
- Accenture Innovation Youth Roadshow, Accenture
- Science Communicator at Think Science Festival, Khalifa University
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