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Detail-oriented Airport Operations Specialist with over 9 years of aviation industry experience across Emirates and DNATA. Recognized for upholding high standards in service delivery, grooming compliance, and brand representation. Proven ability to supervise teams, manage operational flow, and ensure a visually consistent and polished frontline presence. Combines technical know-how with strong interpersonal skills to enhance passenger experience and uphold corporate image expectations.

Subject Matter Expert and trusted advisor skilled in examination of company technology and standard operating procedures. Interface and collaborate with clients and internal team members, providing excellent customer experience towards account management or may it be service. Improve existing processes, procedures, technical enhancements, automation requirements.

Customer-oriented and dynamic professional with 15+ years of experience providing customer service as stewardess in airline industry. Demonstrated success at curating excellent customer experiences with ability to leverage communication and relationship building skills. Talented at welcoming clients, overseeing checking in/out processes, responding to requests, and providing additional information. Fluent in Spanish, English, and Italian with intermediate knowledge of German. Track record of proactively leveraging problem-solving skills with excellent situational awareness and attention to detail.

Experienced aviation professional with extensive expertise in aircraft systems, regulatory compliance, and aviation legislation. Demonstrates precision in fault diagnosis, maintenance documentation, and troubleshooting, ensuring optimal aircraft performance and safety. Proficient in pneumatic control systems, quality assurance processes, and pre-flight inspections, with a strong track record in aircraft repairs and servicing. Committed to upholding the highest standards of operational excellence while contributing to the advancement of aviation maintenance practices.

Accomplished expertise in Chemical analysis, Reagent management, and process optimization. Exhibits proficiency in monitoring chemical production and implementing sampling techniques, ensuring rigorous safety compliance. Recognized for innovative thinking and creativity, coupled with risk assessment skills. Dedicated to enhancing chemical processes through strategic advancements and maximizing operational efficiency.


Senior Sales Manager with director-level experience, specializing in ultra-luxury, waterfront, and high-ticket residential real estate across the UAE. Delivered AED 400M+ in sales value across two new development projects with The Luxe Developers, alongside AED 50M+ off-plan sales at AX Capital. Recognized for closing the most expensive residential unit ever sold in Ras Al Khaimah, officially announced by the CEO of Marjan Island in 2024 and covered by Khaleej Times : Two most expensive residences in Al Marjan Island sold at over Dh180 million | Khaleej Times.
Strong academic foundation (Master 2 in Law – Assas & Sorbonne) and disciplined, commercially sharp leadership ready to drive premium sales strategy, revenue, and HNWI client relationships at a Sales Director level.

Accomplished logistics and courier coordination specialist with a strong track record in vendor management and contract negotiation. Expertise in process optimisation, customer relationship management, and inventory management, driving efficiency and enhancing service delivery. Proficient in data analysis and performance reporting, ensuring regulatory compliance and effective fleet management. Committed to leveraging skills to optimise operations and support organisational growth.

Specialist in NATM tunnelling, site execution, quality control, safety compliance, and contractor and consultant coordination with extensive experience in complex project delivery.

I am a qualified Pilot with significant training in commercial aviation and aerospace systems. Highly safety-oriented with a commitment to proactive problem-solving. Known for reliability, dedicated work ethic, and collaborative nature.

Developed skills in fast-paced retail environment, now seeking to transition into new field. Demonstrate excellence in team leadership, operational efficiency, and strategic planning. Committed to leveraging these abilities to drive success in different industry.

ANGELIKA SULKOWSKA-DWORAK

Overview

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Airport Customer Service Agent

FLIGHT ATTENDANT- SERVICE SUPERVISOR

Education

Bachelor's degree - SAFETY AND SECURITY ON THE AIRPORTS

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Timeline

Airport Customer Service Agent

FLIGHT ATTENDANT- SERVICE SUPERVISOR

Bachelor's degree - SAFETY AND SECURITY ON THE AIRPORTS

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