ANSHUL SAWHNEY

• Overlook budget targets as priority and providing crafty ways to achieve it.
• Handled customer complaints and restored satisfaction through tactful communication and swift resolution.
• Delegated server tasks and coordinated workflows to support efficiency during high-volume shifts.
• Oversaw staff schedules according to strengths to build productive teams for each shift.
• Trained and supervised wait staff to maintain first-class customer service standards.

• Shared menu knowledge to effectively assist guests with questions and special requests.
• Provided smooth, pleasant dining experience in a fast-paced Italian restaurant.
• Minimized guest complaints by understanding and clearly communicating allergies and intolerances.
• Resolved guest complaints with [95]% positive outcome, using attentive listening and verbal communication skills.

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• Served high volumes of guests in fast-paced service environments with exceptional customer care.
• Developed customer and employee loyalty by building strong, positive rapport.
• Completed daily opening and closing checklists, ensuring restaurant cleanliness and security.