Anwar Ali
Sales
Al Nasserrya,Sharjah
Summary
Enthusiastic and energetic student with strong academic record and readiness to take on new challenges. Offers comprehensive education and excellent communication skills to learn quickly and support team. Thrives in fast-paced, busy environments.
Restaurant Manager with expertise in general operations management, special events, staff development and training, recruitment and vendor negotiations.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
12
12
years of professional experience
3
3
years of post-secondary education
Work History
Restaurant Manager
Lokal Cafe & Bistro
Navi Mumbai, India
09.2021 - Current
- Encouraged feedback from restaurant customers, using insights to implement positive process changes.
- Protected brand image by ensuring interior restaurant presentation was exceptionally maintained.
- Strategically reviewed and planned restaurant staffing levels based on evolving service demands.
- Developed, implemented and communicated business plans to promote profitable food and beverage sales.
- Established safe and secure dining environment with strong sanitation standards.
- Interacted positively with customers, effectively promoting restaurant facilities and services.
- Collaborated with chefs to plan and implement fresh, innovative menus, driving restaurant footfall and sales.
- Achieved financial goals through rigorous restaurant budgeting and forecasting.
- Recognised and formally acknowledged outstanding staff performance, boosting team morale and productivity.
- Analysed operations to improve restaurant efficiency and service levels.
- Effectively managed payroll and HR processes, including paperwork completion for new hires and terminations.
Operations Executive
Flame Logistics
Riyadh, Saudi Arabia
02.2017 - 04.2018
- Arrange Trailer as per the companies needs.
- Track the shipment till the time it is delivered to the destination.
- maintain the ware House and keep updated of the stocks.
- Answered calls promptly resolving or escalating issues to maintain client satisfaction.
- Generate bill and follow up for the payments.
- Coordinated resource approvals including recruitment requests, contract renewals and [Type] to maintain smooth operations.
- Aided senior leadership by recommending corrective actions and improvements to company operations.
- Monitored and reviewed operational performance, aiding improved business strategy to maximise productivity.
- Reduced costs and improved operations by analysing processes and customer feedback.
Sales Representative
OPK E SERVICES
ludhiana, India
03.2012 - 08.2016
- Presented latest merchandise to prospective buyers.
- Maintained routine communication with clients to assess overall satisfaction, resolve complaints and promote new offerings.
- Collected and processed payments.
- Adapted sales techniques to specific clients and promoted products based on individualised client needs.
- Closely monitored weekly sales to write reports for senior leadership and streamline operational processes.
- Responded to telephone and in-person requests for information.
- Set up appointments with potential and current customers to discuss new products and services.
- Resolved customer concerns promptly to maintain satisfaction.
Education
High School Diploma - Commerce
04.2006 - 04.2007
High School Diploma - Commerce
03.2007 - 04.2009
Skills
- Natural leader
- Business operations expertise
- Passion for customer satisfaction
- Operations management
- Project budgeting
- Marketing and advertising
- Recruitment
- Sales and Customer Satisfaction
- Knowledge about the mechanical part of the Cars
Languages
English
Fluent
Hindi
Fluent
Malayalam
Fluent
Marathi
Fluent
Punjabi
Elementary
Urdu
Intermediate
Timeline
Restaurant Manager - Lokal Cafe & Bistro
09.2021 - Current
Operations Executive - Flame Logistics
02.2017 - 04.2018
Sales Representative - OPK E SERVICES
03.2012 - 08.2016
Mumbai University - High School Diploma, Commerce
03.2007 - 04.2009
Mumbai University - High School Diploma, Commerce
04.2006 - 04.2007
Similar Profiles
Montana MorganMontana Morgan
Waitress and Barista at Min Lokal CafeWaitress and Barista at Min Lokal Cafe
Caylie RothCaylie Roth
Register at Taste Cafe and BistroRegister at Taste Cafe and Bistro
Shala Mai-tranShala Mai-tran
Cashier Team Lead at Cafe Tran BistroCashier Team Lead at Cafe Tran Bistro