AROOJ SHAFQAT
DUBAI,UAE
Summary
Seasoned in immigration consulting with focus on strategic advice and case management. Capable of delivering outcomes by offering comprehensive immigration solutions using unique skills in policy interpretation and application. Equally adept in team leadership and client relationship management, ensuring smooth operations and high client satisfaction in all interactions.
Enthusiastic Customer service with knowledge of resolving customer problems. Works to increase success through effective work strategies and customer service.
Overview
6
6
years of professional experience
2021
2021
years of post-secondary education
Work history
Senior immigration consultant
Aspire Immigration Services
Dubai, UAE
2025.08 - Current
- Assisted with comprehensive case studies for enhanced immigration strategies.
- Supported navigation through legal complexities to achieve positive visa outcomes.
- Coordinated with government officials to facilitate timely visa application assessments.
- Addressed client inquiries swiftly, ensuring outstanding customer service.
Immigration consultant & customer service
GLOBAL VISA MANAGEMENT CONSULTANCIES
Dubai, UAE
2023.11 - 2025.07
- Assist in recruitment for visa management roles by closely working with clients to grasp staffing requirements.
- Screen candidates against visa criteria, ensuring compliance with standards.
- Guide candidates through visa applications, aiding in document and interview preparation.
RECEPTIONIST- CASHEIR
TORETTO AUTO SERVICES
DUBAI , UAE
2023.08 - 2023.11
- Welcomed guests with a friendly attitude, fostering a positive atmosphere during dining experiences.
- Assisted customers with order placements, ensuring accurate processing of cash, credit card, and mobile payments.
- Supported daily financial operations by balancing cash registers and reconciling financial records at shift changes.
Cashier
Ethenic Brand, Outfitters
Gujranwala
2020.05 - 2023.07
- Managed customer transactions efficiently and accurately, ensuring a seamless checkout experience.
- Handled cash and card transactions, reconciled cash drawer, and generated daily sales reports.
- Upheld company policies and procedures, including inventory management and loss prevention.
- Received positive feedback from customers for excellent service, contributing to brand loyalty and repeat business.
CASHIER
EDENROBE
HAFIZABAD
2019.12 - 2020.04
- Provided exceptional customer service by addressing inquiries and resolving issues with a friendly and helpful demeanor.
- Maintained a high level of product knowledge to assist customers in making informed purchasing decisions.
Education
Masters - Political Science
Punjab University
Bachelors - Political Science & Journalism
Punjab University
Pre Engineering - undefined
BISE Gujranwala
Matriculation - undefined
BISE Gujranwala
Languages
English
Proficient (C2)
Urdu
Proficient (C2)
Punjabi
Proficient (C2)
Timeline
Senior immigration consultant
Aspire Immigration Services
2025.08 - Current
Immigration consultant & customer service
GLOBAL VISA MANAGEMENT CONSULTANCIES
2023.11 - 2025.07
RECEPTIONIST- CASHEIR
TORETTO AUTO SERVICES
2023.08 - 2023.11
Cashier
Ethenic Brand, Outfitters
2020.05 - 2023.07
CASHIER
EDENROBE
2019.12 - 2020.04
Bachelors - Political Science & Journalism
Punjab University
Pre Engineering - undefined
BISE Gujranwala
Matriculation - undefined
BISE Gujranwala
Masters - Political Science
Punjab University