

10 + years of experience in very famous and unique places:
The Biggest Night Club in Qatar
The Best Ship in a world of 2020
The Best Venue in Abu Dhabi 2022
Capable of motivating employees to exceed customer expectations in high-volume settings while maintaining strong quality and effective cost controls. Service-oriented with good multitasking, safety management and decision-making skills.
Passionate, using proven hospitality expertise to provide first-class customer experiences. Combines exceptional planning, strategy and leadership abilities to develop outstanding service teams. History developing under-performing restaurants into reputable, profitable businesses.
Goal-oriented hospitality leader experienced in running profitable restaurants with proven success in building reputation for quality and service.
Venue Manager with expertise in general operations management, special events, staff development and training, recruitment and vendor negotiations.
Food service professional adept at FOH and BOH operations.
In charge of 3 venues;
. Develop a business plan
· Develop a risk management framework, policy, and process
· Develop and establish a financial budget and plans
· Develop and maintain business continuity strategies, policies, and guidelines
· Develop managers and high potential employees through organizational talent capability review
· Develop a service recovery framework
· Drive customer loyalty for service excellence
· Drive service quality and customer satisfaction
· Establish and maintain strategic business partner relationships
· Establish business continuity processes
· Establish business strategies for the business function
· Facilitate innovation and lead managers to manage change
· Facilitate innovation process within the organization
· Foster business relationships and organizational diversity
· Lead outlet managers to develop organizational and governance strategies
· Manage compliance with food and beverage hygiene policies and procedures
· Oversee revenue and expenditure management
· Oversee and manage the outlets’ Profit and Loss by meeting monthly sales target
· Provide leadership during crisis situations
· Resolve conflicts with stakeholders
· Strategize service operations