HRIS
Ayesha Fatima Syed
Human Resource Administration - Manager
Dubai
Summary
As the Human Resource and Administration Manager at Perfect Technical Works and Landscaping LLC, I oversee all aspects of HR and administration for a leading company in the field of technical works and landscaping services. I have more than 15 years of experience in different industries of businesses in UAE and India, and I hold my Master Degree specialization in Human Resource/Administration/Management and a GMR Aviation Security Awareness certification.
My core competencies include employee engagement, compensation and benefits, time management, talent management, performance management, HR orientation, payroll management, recruitment, administration, public relations, organization development, policies development, employee retention, risk management, audits and legal compliance. I am also skilled in problem solving, leadership, and succession planning. In addition, I have a proven track record of handling sales, project management, and executive communications. My mission is to enable and empower the human capital of the company to achieve its strategic goals and vision. I am passionate about creating a positive and productive work culture and enhancing the performance and satisfaction of the employees.
Overview
15
15
years of professional experience
8
8
Masters Degree Education
3
3
Languages
Work History
Human Resource Administration - Manager
Perfect Technical Works & Landscaping LLC
Dubai
01.2021 - Current
- Reduced employee turnover through effective employee training and development, other retention measures.
- Effective Employee Engagement to resolve employee's conflicts, actively listening to concerns and finding appropriate middle ground.
- Conducting onboarding sessions and on-the-job training for new hires, to strengthen employee job position knowledge and skillset. New hire documentation process and maintain personnel Files by implementing filing systems for enhanced order and accuracy.
- Organized and led staff orientation programs and training to promote collaboration.
- Prepare and maintained effective payroll and benefits system of whole organization.
- Business process improvement by establishing workflow processes, monitored daily productivity, time Management, transport movement and implemented modifications to improve overall performance of personnel.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe Healthy happy working environment for employees to consider BEST PLACE TO WORK.
- Developed and proposed effective business strategies to achieve business goals and stay competitive.
- Well balanced challenging crisis situations across organization by retaining employees and company fame.
- Planned and budgeted cost saving proposals in terms of PRO transactions, employee's accommodations, employees and other insurances, effective hiring in proposed budget, to higher management accurately that support businesses with resources needed to operate smoothly and effectively.
- Encouraging employees to promote business on social media platforms to reach potential clients and rewarding them for generating business for company through their own connections.
- Oversee Health and safety procedures complying with governmental bodies to create safe working conditions across organization by collaborating with HSE and Quality department.
- Communicate clearly with Management, employees, suppliers and stakeholders to keep everyone on same page and working toward established business goals.
- Established performance management by conducting appraisals periodically, to achieve goals of both employees and employer. By providing constructive feedback on methods for reaching those milestones, and Motivating employees through rewards and incentive programs. By proposing salary increments and promotions.
- Effective succession planning to recognize strong positions and taking actions accordingly.
- Defined clear targets and objectives with strategic improvement recommendations to upper management and communicate to team members.
- Maintained company compliance with local, state, and federal UAE Labor laws, in line with organizational standards and developed ISO quality assurance practices for each phase of development with effective audit conducts across organization to reach standards of ISO Certifications.
- Facilitated successful HR Policies and Procedures, Developed Organization chart, implemented HR and other forms, implementation and enforcement to maintain legal and operational compliance.
- Controlled resources and assets for department activities to comply with industry standards and government regulations.
- Customized and Design wording of job profiles with designations, job descriptions, KPI's and issuing various HR letters based on requirement at industry level.
- Screening, Shortlisting and conducting phone and personal interviews to assess applicant's relevant knowledge, skills, experience and aptitudes.
- Reach potential and top talents through social media techniques, internal references and website subscriptions. And Recruited top talent to maximize profitability.
- Recruited and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Oversee office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Oversee other department's day to activities to safeguard businesses from excessive losses and damage.
- Analyzed data related to administrative costs and spending trends to prepare budgets for personnel.
- Oversee and manage whole PRO works and expenses by collaborating with PRO, effectively monitor visa and other PRO works are completed on time to avoid penalties and remarks. Keep management and employees updated with change in law and regulation.
- Collaborated with leaders from other departments to achieve consistent processes and maximize efficiency of resources.
- Learned and applied preferred systems for scheduling, purchasing and problem-solving.
- Uphold strict level of confidentiality.
Executive Assistant|HR Administration
Al Zayed Shades & Tents Industries
Dubai
05.2017 - 12.2020
- Managed time efficiently in order to complete all tasks within deadlines.
- Gained strong leadership skills by managing projects from start to finish.
- Cultivated interpersonal skills by building positive relationships with others.
- Strengthened communication skills through regular interactions with others.
- Skilled at working independently and collaboratively in a team environment.
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
- Organized and detail-oriented with a strong work ethic.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Developed strong organizational and communication skills through coursework and volunteer activities.
- Proven ability to develop and implement creative solutions to complex problems.
Assistant HR Officer
Betec Cad Ind FZC
Dubai
08.2012 - 02.2016
- Promoted employee engagement with organizational objectives during new employee orientations and industry conventions.
- Facilitated successful policy implementation and enforcement to maintain legal and operational compliance.
- Provided thoughtful and engaging new employee onboarding presentations to energize workforce and set organizational expectations.
- Coordinated employee placements and administrative details.
- Conducted check-ins with employees to assess workplace health and personnel engagement.
- Supervised job interviews and conducted exit surveys to verify compliance with HR best practices.
- Assisted managers and supervisors with employee disputes, disciplinary actions and other workplace issues.
- Drafted and documented employee handbook and company policies to reduce compliance risks.
- Conducted job analysis, salary surveys and market analysis to deliver competitive compensation and benefits packages.
- Processed paperwork and hiring details for promotions and lateral position changes.
- Coordinated new hire onboarding, completing background checks and reference checks to complete screenings.
- Supported talent acquisition and allocation procedures by facilitating targeted recruitment campaigns.
- Facilitated employee relations, benefits administration and performance management initiatives to support workforce needs.
- Enhanced team workflows and employee job satisfaction by coordinating communication between managers and employees.
- Liaised between multiple business divisions to improve communications.
- Created and implemented forward-thinking initiatives to improve employee engagement.
- Updated training processes by reviewing existing documentation, leveraging feedback from associates and working with legal and compliance teams.
- Utilized compliance tools, corrective actions and identification of deficiencies to mitigate audit risks.
- Reduced process gaps while supervising employees to achieve optimal productivity.
- Coordinated technical training and personal development classes for staff members.
- Collaborated with legal and compliance teams to review paperwork, obtain feedback, and procure available information for new training processes.
- Maintained current knowledge of industry regulations and legislation to amend policies and promote compliance.
- Instructed senior leaders on appropriate employee corrective steps.
HR Executive
Taksheel Solutions LTD
Hyderabad
06.2011 - 07.2012
- Performed internal and external audits and research and administrative reviews of programs and plans to support HR administration.
- Reviewed and screened applicant resumes to identify qualified candidates.
- Partnered with management team to coordinate on-boarding and off-boarding processes.
- Oversaw and managed hiring process and assisted human resources.
- Updated Human Resources Information System (HRIS) database, maintained data accuracy and assisted with system changes.
- Coordinated and set up meeting materials, presentations and audiovisual systems.
- Maintained office supplies, distributed mail and processed invoices for payment.
- Responded to inquiries by answering telephone calls, in-person questions and emails.
- Supported coordination of benefits open enrollment activities and process.
- Documented human resources records and maintained confidentiality of sensitive personal information.
- Filed paperwork, sorted, and delivered mail and maintained office organization.
- Delivered friendly assistance with new hires throughout interviewing and hiring process.
- Organized new employee orientation schedules for new hires.
- Screened applicant resumes and coordinated both phone and in-person interviews.
- Developed and implemented policies and procedures to use for recruitment, employee relations and benefits administration.
- Analyzed and reported on employee turnover rates to assess reasons and make recommendations for improvement.
- Monitored employee attendance and performance to verify punctuality and absences, addressing issues in accordance with company policies and procedures.
- Coordinated itineraries and scheduled appointments for human resources staff.
- Administered compensation, benefits, and performance management systems at direction of supervisor.
- Processed employee termination paperwork at direction of supervisory staff.
- Applied mediation and collaboration to successfully resolve employee complaints and grievances.
- Conducted new hire orientation to verify completion of appropriate paperwork, recording information on human resources database.
- Answered and redirected incoming phone calls for office.
- Created and completed personnel action forms for hires, terminations, title changes and terminations.
- Coordinated employee training programs to improve productivity and performance.
HR Assistant
Sinar Jernih, Rajiv Gandhi International Airport
Hyderabad
12.2008 - 02.2011
- Performed internal and external audits and research and administrative reviews of programs and plans to support HR administration.
- Reviewed and screened applicant resumes to identify qualified candidates.
- Partnered with management team to coordinate on-boarding and off-boarding processes.
- Oversaw and managed hiring process and assisted human resources.
- Updated Human Resources Information System (HRIS) database, maintained data accuracy and assisted with system changes.
- Coordinated and set up meeting materials, presentations and audiovisual systems.
- Maintained office supplies, distributed mail and processed invoices for payment.
- Responded to inquiries by answering telephone calls, in-person questions and emails.
- Supported coordination of benefits open enrollment activities and process.
Education
MBA - Human Resources And Administration
Sikkim Manipal University
Gangtok 03.2014 - 03.2016
Bachelor of Administrative Studies - Business Administration And Management
IGNOU University
Delhi 03.2010 - 03.2013
High School Diploma -
Princess Durru Shewar College
Hyderabad, India 03.2007 - 03.2010
Skills
Talent Management
Additional Information
UAE Driving License Holder
Software
Attendance - FACE TIME
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Human Resource Administration - Manager
Perfect Technical Works & Landscaping LLC
01.2021 - Current
Executive Assistant|HR Administration
Al Zayed Shades & Tents Industries
05.2017 - 12.2020
MBA - Human Resources And Administration
Sikkim Manipal University
03.2014 - 03.2016
Assistant HR Officer
Betec Cad Ind FZC
08.2012 - 02.2016
HR Executive
Taksheel Solutions LTD
06.2011 - 07.2012
Bachelor of Administrative Studies - Business Administration And Management
IGNOU University
03.2010 - 03.2013
HR Assistant
Sinar Jernih, Rajiv Gandhi International Airport
12.2008 - 02.2011
High School Diploma -
Princess Durru Shewar College
03.2007 - 03.2010
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