Bijumone Babu
Dubai,UAE
Summary
Sales Executive with a record of success in enabling strong revenue growth through end-to-end sales management. Focused on continuous improvement using market knowledge, competitor research, innovation and team motivation. Always looking for opportunities to bring in and retain customers.
Overview
4
4
years of professional experience
Work History
Sales Executive
Green Arabia - M.A.H.Y Khoory & CO. LLC
Dubai, UAE
01.2022 - Current
- Successfully managed a portfolio of waste management clients, including commercial businesses and industrial facilities.
- Achieved consistent sales targets, resulting in a 20% increase in revenue within the first year of employment.
- Developed and maintained strong relationships with key clients, enhancing loyalty, retention, repeat business and referrals.
- Conducted market research to identify potential clients and implemented targeted sales strategies.
- Collaborated with the operations team to ensure seamless service delivery and customer satisfaction.
- Participated in industry exhibitions and networking events to expand the client base and stay updated on industry trends.
- Prepared and delivered sales presentations to potential clients, highlighting the benefits of our waste management solutions.
- Negotiated contracts and pricing agreements, ensuring mutually beneficial terms for both the company and clients.
- Provided exceptional post-sales support and resolution of any customer issues or concerns.
- Utilized CRM software to track and manage leads, opportunities, and client interactions.
Service Centre Support Executive
Jumbo Electronics LLC.
Dubai, UAE
03.2020 - 11.2021
- Played a crucial role in managing customer inquiries and support requests for electronic products and services.
- Assisted customers in troubleshooting technical issues and provided solutions in a timely and professional manner.
- Maintained a high level of customer satisfaction by effectively addressing and resolving customer complaints and concerns.
- Collaborated with the technical team to escalate and prioritize complex technical issues.
- Managed the service center's appointment scheduling, ensuring efficient use of resources and minimizing customer wait times.
- Conducted product training sessions for customers to enhance their understanding and usage of electronic devices.
- Worked closely with the sales team to promote service contracts and extended warranties to customers.
- Maintained accurate records of customer interactions and service requests using the company's database.
Education
Bachelor of Commerce -
Model College
MumbaiSkills
- Account management
- Customer relations
- Customer service
- Salesforce
- Market trends understanding
- Business development
- Sales goal attainment
- Complex negotiations
- New account development
- Competitive and trend analysis
- Relationship management
- Presentations and proposals
Languages
English
Fluent
Hindi
Fluent
Malayalam
Native
Marathi
Fluent
Accomplishments
"Achieved a 20% increase in annual sales revenue within the first six months of joining Green Arabia - M.A.H.Y Khoory & Co. L.L.C in the Waste Management Industry, through a strategic approach to client acquisition and retention, effectively positioning the company as a market leader in sustainable waste solutions."
Timeline
Sales Executive
Green Arabia - M.A.H.Y Khoory & CO. LLC
01.2022 - Current
Service Centre Support Executive
Jumbo Electronics LLC.
03.2020 - 11.2021
Bachelor of Commerce -
Model College
Similar Profiles
Isha TrakrooIsha Trakroo
Accounts Assistant at M.A.H.Y Khoory & Co LLCAccounts Assistant at M.A.H.Y Khoory & Co LLC
Sania ArshadSania Arshad
Internal Audit - Coordinator at M.A.H.Y Khoory & Co. LLCInternal Audit - Coordinator at M.A.H.Y Khoory & Co. LLC
Miruthula SuntharavadivelMiruthula Suntharavadivel
Procurement Assistant at M.A.H.Y. Khoory & Co L.L.C.Procurement Assistant at M.A.H.Y. Khoory & Co L.L.C.