Summary
Overview
Work history
Education
Skills
Languages
Accomplishments
Timeline
Generic

BRYTE OSAFA GYIMAH

Dubai,UAE

Summary

Dedicated Restaurant Manager with experience in restaurant management, inventory management and customer service. Friendly and hardworking communicator with proven success analysing operations to improve efficiency and quality of service. Develops comprehensive business plans to promote profitable sales.

Overview

6
6
years of professional experience
3
3
years of post-secondary education

Work history

Restaurant Manager

DIBBA BAY RESTAURANTS
DUBAI, UAE
11.2021 - Current
  • Established safe and secure dining environment with strong sanitation standards.
  • Improved Front-of-House (FOH) staff productivity by elevating greeting and seating processes.
  • Analysed operations to improve restaurant efficiency and service levels.
  • Effectively managed payroll and HR processes, including paperwork completion for new hires and terminations.
  • Conducted health, safety and sanitation process evaluations, immediately identifying and remedying violations.
  • Quickly identified problem situations, skilfully resolving incidents to maintain satisfaction of involved parties.
  • Developed, implemented and communicated business plans to promote profitable food and beverage sales.
  • Delivered in-depth training to customer-facing staff, promoting strong service performance.

Restaurant Manager

ALKALIME HEALTHY RESTAURANTS
ABU DHABI, UAE
01.2021 - 10.2021
  • Established safe and secure dining environment with strong sanitation standards.
  • Improved Front-of-House (FOH) staff productivity by elevating greeting and seating processes.
  • Analysed operations to improve restaurant efficiency and service levels.
  • Effectively managed payroll and HR processes, including paperwork completion for new hires and terminations.
  • Cultivated positive working and dining environment for up to 80 guests.
  • Purchased required quantities of necessary restaurant items, including food, beverages, equipment and supplies.
  • Protected brand image by ensuring interior restaurant presentation was exceptionally maintained.

Assistant Restaurant Manager

WILD & THE MOON
ABU DHAB, UAE
08.2019 - 12.2019
  • Encouraged feedback from restaurant customers, using insights to implement positive process changes.
  • Introduced motivational success recognition scheme.
  • Delivered in-depth training to customer-facing staff, promoting strong service performance.
  • Maintained safe working and guest environments, reducing injury and incident risks.
  • Ensured high performance standards through regular staff training.
  • Analysed operations to improve restaurant efficiency and service levels.

Waiter

WILD & THE MOON
DUBAI, UAE
08.2018 - 08.2019
  • Processed cash and card payments promptly, minimising customer waiting times and enabling swift table turnarounds.
  • Resolved guest complaints promptly and professionally, notifying restaurant management of concerns.
  • Assisted customers with menu selection, offering knowledge of current special dishes and personal recommendations to build rapport.
  • Cleaned, sanitised and organised food storage racks and bins, maintaining exceptional hygiene standards.
  • Opened, poured and served alcoholic and non-alcoholic beverages.
  • Provided friendly, courteous service, maximising positive customer satisfaction ratings.

Education

Higher National Diploma - LEADERSHIP

HARVARD UNIVERSITY
USA
08.2019 - 11.2019

Higher National Diploma - NURSING & HEALTH SCIENCES

HOLY FAMILY COLLEGE OF NURSING
GHANA
10.2010 - 04.2013

Skills

  • Restaurant cost control
  • Results-orientated
  • Dynamic, friendly hostess
  • Operations management
  • Waste reduction
  • Guest dispute resolution
  • Front of House (FOH) training
  • Natural leader
  • Strong work ethic

Languages

English
Native

Accomplishments

  • Increased sales by 44% while reducing food costs by 47%, leading to a maximize net profit in the last two years.
  • Supervised team of 25 staff members.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.

Timeline

Restaurant Manager

DIBBA BAY RESTAURANTS
11.2021 - Current

Restaurant Manager

ALKALIME HEALTHY RESTAURANTS
01.2021 - 10.2021

Assistant Restaurant Manager

WILD & THE MOON
08.2019 - 12.2019

Higher National Diploma - LEADERSHIP

HARVARD UNIVERSITY
08.2019 - 11.2019

Waiter

WILD & THE MOON
08.2018 - 08.2019

Higher National Diploma - NURSING & HEALTH SCIENCES

HOLY FAMILY COLLEGE OF NURSING
10.2010 - 04.2013

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BRYTE OSAFA GYIMAH