Byju Paul Manjaly
Ajman,U.A.E
Summary
Results-oriented individual with honest, hardworking nature and natural leadership talents. Demonstrable record of accomplishment in team management, budget administration and lead prospecting to enhance growth and strengthen market penetration.
Overview
16
16
years of professional experience
2
2
Year of Diploma in Hotel Management
Work History
Branch supervisor Cum Branch In-charge
Huff & Puff Restaurant
AJMAN, UAE
11.2019 - 11.2023
- Implemented automation strategies for office operations, correspondence management and recordkeeping.
- Sourced and corrected strategic and tactical problems impacting business and sales management.
- Reviewed sales and expense records to make proactive adjustments to policies and procedures.
- Hired exceptional candidates and effectively led staff to maximise productivity and eliminate process lags.
Senior F&B supervisor
SHANGRILA -UHOTEL
ABUDHABI, U.A.E.
11.2008 - 10.2019
- Identified and maximised upselling opportunities to increase sales and profits.
- Managed restaurant and bar booking sheets to organise guest lists and avoid double bookings.
- Operated and maintained security of Point of Sales (POS) system.
- Led F&B team to champion customer service and consistently elevate food presentation standards.
- Assisted management in conducting annual staff appraisals with team members working within area of responsibility.
F&B associate
SAWEED EMPLOYMENT L.L.C.
ABUDHABI, U.A.E
06.2007 - 11.2008
- Proactively performed floor tending duties including [Task], [Task] and [Task].
- Reduced out-of-stock items by [Number]% in [Number] months by anticipating and addressing inventory issues.
- Captured [Number]% [Type] customer reviews by delivering prompt and exceptional guest experience.
- Attended cross-training to work confidently across [Number] departments including [Type] and [Type].
Education
Diploma of Education - Diploma In Hotel Management
Continental Institute of Hotel Management, KERALA
INDIA 06.2003 - 11.2004
Bachelor of Arts -
Calicut University Kerala
INDIA /2001 - /2004
Diploma of Education -
M.T.I (Govt. of Kerala)
INDIA /1999 - /2000
Skills
- Customer service
- Employee management
- Business analysis
- High-value project management
Languages
English
Fluent
Malayalam
Fluent
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Branch supervisor Cum Branch In-charge
Huff & Puff Restaurant
11.2019 - 11.2023
Senior F&B supervisor
SHANGRILA -UHOTEL
11.2008 - 10.2019
F&B associate
SAWEED EMPLOYMENT L.L.C.
06.2007 - 11.2008
Diploma of Education - Diploma In Hotel Management
Continental Institute of Hotel Management, KERALA
06.2003 - 11.2004
Bachelor of Arts -
Calicut University Kerala
/2001 - /2004
Diploma of Education -
M.T.I (Govt. of Kerala)
/1999 - /2000
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