Summary
Overview
Work History
Education
Skills
Languages
Personal Information
Work Availability
Timeline
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Chaima Ben Ketfi

Chaima Ben Ketfi

Ajman

Summary

To obtain a challenging position in Sales or Customer Service where I can utilize my experience, communication skills, and passion for helping customers while contributing to the company's success and continuous growth

A dedicated and customer-focused professional with hands-on experience in Sales, Customer Service, Cash Handling, and Car Rental Operations. Possessing excellent communication, negotiation, and relationship-building skills with the ability to work efficiently under pressure. My healthcare background has strengthened my professionalism, attention to detail, and ability to provide exceptional customer care. I am eager to contribute my skills and grow within a dynamic organization.

Overview

2024
2024
years of professional experience

Work History

Sales Executive

Al Ahramat Real Estate
Ajman
01.2023 - 05.2023
  • Contributed to achieving monthly sales targets through effective client engagement and follow-ups.
  • Built and maintained strong customer relationships to enhance client satisfaction and loyalty.
  • Conducted follow-ups on potential client leads and inquiries to maintain engagement.
  • Promoted real estate properties to engage potential clients and drive interest.

Cashier

Amber Restaurant & Café
Business Bay, Dubai
01.2022 - 07.2022
  • Processed cash and card transactions, ensuring accuracy and efficiency.
  • Managed daily cash balancing and reporting to maintain financial integrity.
  • Delivered excellent customer service.
  • Collaborated with team members to streamline operations and improve service delivery.

Customer Service & Car Rental Agent

Saad Sultan Car Rental
Port Saeed, Dubai
01.2021 - 03.2022
  • Prepared rental agreements and relevant documentation to facilitate seamless transactions.
  • Guided customers through vehicle rental procedures, ensuring clarity and efficiency.
  • Managed bookings, renewals, and customer inquiries to enhance service delivery.
  • Resolved customer concerns professionally.
  • Promoted company services and maintained customer satisfaction.

Nursing Assistant

Mohamed Boudiaf Hospital
01.2021 - 01.2022
  • Monitored patients and documented vital health information accurately.
  • Supported medical staff in delivering comprehensive patient care.
  • Facilitated daily clinical procedures to enhance patient care.
  • Ensured a safe and hygienic healthcare environment.

  • Worked during holidays at retail stores in Global Village, Dubai, gaining valuable experience in retail sales, customer service, and working with customers from diverse nationalities.

Education

High School Diploma - Baccalaureate

Algeria

Nursing Certificate -

One-Year Nursing Program
Algeria

Skills

  • Sales & Negotiation
  • Customer Service Excellence
  • Communication Skills
  • Cash Handling & POS Systems
  • Car Rental Operations
  • Problem Solving
  • Teamwork
  • Time Management
  • Microsoft Office (Word, Excel, Outlook)
  • Ability to Work Under Pressure
  • Fast Learner & Adaptable

Languages

Arabic
English

Personal Information

Age: 25

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Sales Executive

Al Ahramat Real Estate
01.2023 - 05.2023

Cashier

Amber Restaurant & Café
01.2022 - 07.2022

Customer Service & Car Rental Agent

Saad Sultan Car Rental
01.2021 - 03.2022

Nursing Assistant

Mohamed Boudiaf Hospital
01.2021 - 01.2022

High School Diploma - Baccalaureate

Nursing Certificate -

One-Year Nursing Program
Chaima Ben Ketfi