Christopher Carpenter
Dubai
Summary
Driven Real estate agent with extensive experience maximizing sales and rental prices through expert negotiation and product knowledge. Adept in managing customer needs and expectations through personalized service. Consistently exceeds profit and performance KPIs with an eagerness to build a team and self-progress.
Overview
14
14
years of professional experience
Work history
Real estate broker
phoenix homes
Dubai, UAE
2023.10 - Current
- Assisted clients with corporate relocation services.
- Developed close relationships with area realtors and promoted builders to boost referral network.
- Guided homebuyers and sellers through theprocess of short sales.
- Increased customer satisfaction ratings, addressing issues effectively for speedy resolution.
- Answered phone calls and emails from potential and existing customers.
- Managed and rented out rental properties.
- Advertised properties to thegeneral public via networking, brochures, adverts and multiple listing services to maximize exposure.
- Professionally represented sellers in complex negotiation with prospective buyers.
- Photographed properties to showcase rooms, features and outdoor spaces.
- Marketed properties to buyers on waiting lists to increase viewings and offers.
Director of sales
La capitale
Duabi, UAE
2022.11 - 2023.10
- Produced detailed reports on KPI achievements and failures to establish areas of improvement.
- Managed sales action plans to align with business objectives across all market segments.
- Maximised segmentation mix by identifying and creating new business development opportunities while growing existing channels.
- Prepared and presented monthly reports on team performance to management.
- Formulated and implemented strategies to maximise business opportunities and drive revenue.
- Generated new leads and opportunities to maximise revenue.
- Managed client relationships from early stages of sales process through to post-sales
- Achieved and exceeded sales targets in line with client growth across all products and services.
Senior client manager
Treo Homes
Dubai, UAE
2018.05 - 2022.10
- Kept records of all contact with clients using CRM system.
- Reviewed client files to identify opportunities for cross selling.
- Educated customers about company products, services and special offers.
- Kept track of current and potential clients needs to recommend new applicable products and services.
- Assessed market and competitor activity to remain ahead of trends.
Food & beverage manager
Q hotels
Northumberland , United Kingdom, England
2010.01 - 2018.01
- Identified and maximised upselling opportunities to increase sales and profits.
- Recognised and formally acknowledged outstanding staff performance, boosting team morale and productivity.
- Reconciled POS data with receipts and cash on hand to enforce proper cash-handling and recordkeeping.
- Worked with vendors to set delivery schedules and achieve cost-effective supply replenishment.
- Operated and maintained security of Point of Sales (POS) system.
- Gave direction for correct storage and disposal of food in line with company policies and procedures.
- Planned staffing levels based on evolving service demands.
Education
High School Diploma - GCSE's
/2000 - 01/2005
Skills
- Local area knowledge
- Sales presentations
- Honest and ethical
- First time buyer specialist
- Negotiations expert
- Exceeds sales goals
Languages
English
Native
Timeline
Real estate broker - phoenix homes
2023.10 - Current
Director of sales - La capitale
2022.11 - 2023.10
Senior client manager - Treo Homes
2018.05 - 2022.10
Food & beverage manager - Q hotels
2010.01 - 2018.01
Queen Elizebeth HS - High School Diploma, GCSE's
/2000 - 01/2005