Cynthia Rosete
Sharjah
Summary
Dynamic professional possessing expertise in communication, computer skills, and accountancy, enhanced by proficiency in customer relationship management and MS Office. Exhibits exceptional call handling and telephone skills, maintaining composure under pressure while welcoming customers and ensuring client hospitality. Dedicated to utilizing these competencies to elevate organisational efficiency and customer satisfaction.
Overview
10
10
years of professional experience
Work history
Receptionist Logistic Controller
Quadra Electronics DWC LLC
01.2023 - 01.2026
- Successfully Managed the information using the ZOHO Software, Delivery Notes, Invoice, Payment Follow UP and Shipments
Receptionist
One & Only one Royal Mirage
Dubai, United Arab Emirates
08.2021 - 10.2023
- Streamlined communication channels by promptly forwarding messages and post to relevant departments or personnel.
- Managed phone calls, resulting in effective communication flow within the company.
Service crew member
Jolly Management Incorp.
Zamboanga City, Philippines
02.2019 - 03.2021
- Greeted customers warmly, creating a welcoming ambiance immediately upon arrival.
- Delivered prompt service for enhanced customer satisfaction rate.
- Kept working area neat by cleaning and organising tools and equipment.
Receptionist
Great Comfort Reflexology
10.2015 - 01.2018
- Handling the customer Call, Advise and connect to right advisor for medical treatment.
- Log in the detail, Performed administrative and clerical Tasks
Education
Certified Nursing Assistance & Base Life Saving CRP -
Strong Point Education and Training Institute
Dubai, AETourism Hotel Management -
Universidad De Zamboanga
PhilippineSecondary Education -
Ayala National High School
Philippine, ZcSkills
- Communication
- Computer
- Accountancy
- Customer Relationship Management
- MS Office
- Call handling
- Calm under pressure
- Greeting customers
- Telephone skills
- Client hospitality
Languages
English
Timeline
Receptionist Logistic Controller
Quadra Electronics DWC LLC
01.2023 - 01.2026
Receptionist
One & Only one Royal Mirage
08.2021 - 10.2023
Service crew member
Jolly Management Incorp.
02.2019 - 03.2021
Receptionist
Great Comfort Reflexology
10.2015 - 01.2018
Tourism Hotel Management -
Universidad De Zamboanga
Secondary Education -
Ayala National High School
Certified Nursing Assistance & Base Life Saving CRP -
Strong Point Education and Training Institute