Diza Mae Magcanan
Marina Dubai,Dubai
Summary
Customer service-oriented, self-motivated, polite, well-spoken and hardworking with extensive experience working in a busy environment.
Thorough and attentive to detail in all professional matters.
Overview
4
4
years of professional experience
Work History
Hostess (Part Time)
Peaches and Cream
Dubai, United Arab Emirates
01.2025 - Current
- Escorted guests to their tables, providing detailed menu information when needed.
- Manage the floor and how to arrange seating for guests.
- Managed reservations and seating arrangements for smooth operations.
- Coordinated efficiently with kitchen staff for timely food preparation.
- Worked in high-pressure situations whilst maintaining composure and professionalism.
- Provided excellent customer service to ensure repeat business.
- Handled customer queries and complaints, ensuring satisfaction.
Customer sales assistant\ Casher
Apparel Group (RITUALS COSMETICS)
Dubai, United Arab Emirates
01.2021 - 01.2024
- Built relationships with customers through friendly interaction and assistance.
- Increased customer satisfaction with prompt complaint resolution.
- Prioritized tasks effectively in fast-paced retail settings.
- Enhanced customer engagement by offering product knowledge and advice.
Education
High School Diploma -
Norala National High School
Norala South Cotabato /2004 - /2008
Undergraduate - Bachelor of Science in Business Administration
University of Mindanao Philippines
/2008 - /2009
Skills
- Guest reception techniques
- Proactive engagement
- Professional phone manners
- Adaptability to changing situation
- Table arrangement
- Patience and composure
- High energy levels, Proven ability to build positive relationships with the customer and co-workers
- Flexible schedule management
- Customer satisfaction focus
- Skilled at learning new concept quickly
Languages
English
Fluent
Tagalog
Native
Timeline
Hostess (Part Time)
Peaches and Cream
01.2025 - Current
Customer sales assistant\ Casher
Apparel Group (RITUALS COSMETICS)
01.2021 - 01.2024
High School Diploma -
Norala National High School
/2004 - /2008
Undergraduate - Bachelor of Science in Business Administration
University of Mindanao Philippines
/2008 - /2009
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