EHAB GALAL MOHAMED
Dubai,UAE
Summary
Experienced and results-driven Public Relations Manager with over 15 years in government relations, visa processing, HR support, and compliance within the UAE. Demonstrates expertise in managing complex labor and immigration procedures, achieving high accuracy in documentation, and delivering customer-focused solutions. Holds dual certifications in Human Resources and a strong commitment to operational excellence and continuous improvement.
Experienced Public Relations Manager with knack for crafting compelling narratives and fostering positive media relationships. Excelled in boosting brand visibility through innovative campaigns and strategic communication. Known for transforming complex issues into clear, impactful messages that resonate with diverse audiences.
Overview
19
19
years of professional experience
4
4
years of post-secondary education
Work history
Public Relations Manager
Landmark Group
Dubai
04.2015 - 05.2025
- Lead and execute all government-related services including visa processing, labor permits, licensing, and trade documentation.
- Handle PRO activities with Immigration, Ministry of Labor, TECOM, Ministry of Foreign Affairs, and other entities.
- Manage new visa applications, renewals, work permits, and family sponsorships.
- Oversee trade license renewals, modifications, and compliance for UAE-wide operations.
- Coordinate consulate visa processes, KSA visa applications, and business permits.
- Maintain up-to-date records for all employees and ensure confidentiality.
- Key Achievements:
- Reduced processing turnaround time across government services
- Delivered 100% accuracy in transactions and compliance submissions
- Trained teams on new government regulations and procedures
- Resolved employee queries and issues with efficiency and professionalism
PR Admin Coordinator
Landmark Group
Dubai, UAE
04.2014 - 04.2015
- Managed cost allocation and budgeting for all employment-related government procedures.
- Supported employee issues relating to labor laws and policies.
- Maintained personnel records and prepared HR analytics reports.
- Ensured SLA adherence for all visa and licensing operations.
- Provided HR updates through presentations and regular liaison with HR departments.
Supervisor
On Time
Dubai, UAE
02.2012 - 03.2014
- Supervised customer service and front office teams across departments.
- Delivered excellent service and managed resolution of customer issues.
- Handled data entry, visa documentation, and Ejari registration.
- Liaised with Tasheel for labor applications and document validation.
- Supported diverse clients with high accuracy and problem-solving skills.
Supervisor
Fine Hygienic Holding
Dubai, UAE
12.2009 - 10.2011
- Closed contracts successfully and achieved sales targets.
- Focused on client retention and market analysis for improved planning.
Supervisor
Unilever
Egypt
04.2006 - 12.2009
- Managed frontline operations, ensured SOP adherence, and met sales goals.
- Built strong customer knowledge and team performance.
Education
Bachelor of Education - Technology
Zagazig University
01.2001 - 01.2005
Skills
- Government Portals: GDRFA
- Government Portals: Tasheel
- Government Portals: EDNRD
- Government Portals: E-Channel
- Government Portals: ICA
- Licensing Platforms: DED
- Licensing Platforms: ADDED
- Licensing Platforms: TECOM
- Visa & Labor Processing
- Microsoft Office Suite
Languages
Arabic (native)
Native
English (fluent)
Fluent
Custom
Extensive experience in managing all visa-related services including employment, residence, family sponsorships, visit visas, cancellations, and renewals through GDRFA, ICA, and e-Channel portals., Proficient in handling labor approvals, offer letters, work permits, contracts, and Tasheel-related documentation in compliance with UAE labor law and MOL regulations., Skilled in new company formations, trade license renewals, amendments, activity changes, and cancellations with DED, ADDED, and Free Zone authorities., GDRFA (General Directorate of Residency and Foreigners Affairs), Tasheel & MOHRE Systems, EDNRD, ICP, ICA Smart Services, Abu Dhabi Business Center (ADDED), TECOM Smart Services, Handling new and renewal applications via Emirates Identity Authority; coordination with health screening centers and EID typing centers., Processing e-permits for marketing campaigns, events, fashion shows via DTCM; managing media licenses with the National Media Council., Ensuring full compliance with government laws and regulations; updating internal teams with policy changes and new regulatory requirements., Strong ability to resolve immigration rejections, blacklist issues, and handle direct communication with ministries, consulates, and embassies.
Timeline
Public Relations Manager
Landmark Group
04.2015 - 05.2025
PR Admin Coordinator
Landmark Group
04.2014 - 04.2015
Supervisor
On Time
02.2012 - 03.2014
Supervisor
Fine Hygienic Holding
12.2009 - 10.2011
Supervisor
Unilever
04.2006 - 12.2009
Bachelor of Education - Technology
Zagazig University
01.2001 - 01.2005
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