EHSAN AHMED ELHUSSIEN
Healthcare Coordination - Assistant Manager
Dubai
Summary
Highly skilled and enthusiastic Healthcare professional with over 8 years of experience in providing the best quality care for over 1000 patients.
I am a hardworking and passionate person with excellent planning and treatment management skills revolving around supporting patients throughout every stage of their treatment journey in highly specialized healthcare providers at both national and international levels.
Overview
14
14
years of professional experience
9
9
years of post-secondary education
2
2
Languages
Work History
Healthcare Coordination Assistant Manager
Al Tadawi Healthcare Group - Dubai Limited Investment L.L.C
Dubai
12.2015 - Current
- Conducted research and gathered information from multiple healthcare sources to facilitate the best quality care for patients.
- Built and retained relationship with healthcare facilities at both national and international level.
- Developed and implemented policies and procedures for effective patient management process.
- Scheduled and led weekly Doctors Medical Committee Meetings to plan best treatment course for patients.
- Scheduled surgeries, managed pre-certifications and verified insurance coverage.
- Empathized with patient concerns and took the time to encourage their progress and address any immediate concerns.
- Educated patients on all stages of their treatment process, providing relevant information on therapy types, medications, and other details.
- Used critical thinking to break down problems & complaints, evaluate solutions and make decisions.
- Managed team of employees, overseeing hiring, training and professional growth of employees.
- Prepared variety of different written communications, annual reports and documents.
- Exceeded goals through effective task prioritization and great work ethic.
Healthcare Coordination Senior Executive
Al Tadawi Medical Center
Dubai
12.2012 - 11.2015
- Consulted with patients and family members to discuss healthcare plans and outline care initiatives whilst ensuring that medical information was kept private.
- Attended Medical Committee Meetings and documented the agreed treatment plan for patients.
- Communicated with healthcare providers at both national and international level to facilitate medical opinions and treatment plans for patients care.
- Communicated with insurance companies and negotiated to secure payment and smooth process flow for patients medical treatment.
- Document patient treatment updates in their personal health records.
- Translated Medical Reports to simplify complex aspects of medical terminologies.
Administration Assistant / Cashier
Al Tadawi Medical Centre
Dubai
09.2012 - 11.2012
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors and patients.
- Managed appointment bookings for patients.
- Provided interpretation service between doctors and patients.
- Took copayments and compiled daily financial records.
- Generated monthly statements to check outstanding balances.
- Handled claim submissions of various insurance providers.
Retail Supervisor
L’Nette Fashion Boutique
Dubai
08.2008 - 08.2012
- Built successful retail teams by instilling culture of collaboration and developing daily plans centered on achieving retail goals.
- Oversaw continuous floor maintenance, keeping displays and shelves customer-ready and professionally presented.
- Prepared and maintained delivery schedule ensuring workers are meeting the deadline date for our customers.
- Handled all HR and Accounting related responsibilities.
Education
BBA - Business Administration And Management
Banasthali University
Sharjah, UAE 01.2013 - 12.2015
Diploma of Business Management & Administration - Business Administration And Management
Cambridge International College
Dubai, UAE 03.2009 - 11.2011
Leadership And Management -
Westford University College
Dubai. UAE 11.2018 - 11.2018
Fire And Safety Certificate -
Al Tadawi Medical Center
Dubai, UAE 04.2017 - 04.2017
Basic Life Support Certificate -
Al Tadawi Medical Center
Dubai, UAE 03.2017 - 03.2017
System Data Analysis For Computing Certificate -
Al Sharq Studies Institute, UAE
05.2015 - 05.2015
Computer / MS Office Advanced Level Certificate -
Training Institute
Sharjah, UAE 09.2011 - 11.2011
High School Certificate -
International Indian School
Al Riyadh, KSA 04.2000 - 04.2003
Skills
Excellent Communications Skills
Excellent time management
Healthcare laws and regulations
Medical Terminology Knowledge
Research and Data collection
Relationship building and retention
Critical Thinking & Problem Solving Ability
Training, Mentoring and Performance Evaluation
Unsurpassed work ethic
COVID 19 Leadership and Accomplishment
- Established and Handled Data Entry Section and took lead on guiding and training the team in order to deliver COVID_19 results to our clients and Health Regulators in a timely manner whilst giving high priority to Positive cases to help contain the virus and avoid further spread.
- Aided the Operation Department in implementing protocols to help contain the Virus within the Healthcare Facility.
Affiliations
- Volunteering member with Emirates Red Crescent – UAE since 2014 participating in many kind of humanitarian projects.
- Volunteering member with Dubai Statistics Center – UAE since 2022 as a Surveyor in multiple projects - latest Project: Social Survey for the Year 2022.
Hobbies
- Humanitarian Work
- Cooking & Baking
- Socializing and Outdoor Activities
- Reading
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Quote
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins
Timeline
Leadership And Management -
Westford University College
11.2018 - 11.2018
Fire And Safety Certificate -
Al Tadawi Medical Center
04.2017 - 04.2017
Basic Life Support Certificate -
Al Tadawi Medical Center
03.2017 - 03.2017
Healthcare Coordination Assistant Manager
Al Tadawi Healthcare Group - Dubai Limited Investment L.L.C
12.2015 - Current
System Data Analysis For Computing Certificate -
Al Sharq Studies Institute, UAE
05.2015 - 05.2015
BBA - Business Administration And Management
Banasthali University
01.2013 - 12.2015
Healthcare Coordination Senior Executive
Al Tadawi Medical Center
12.2012 - 11.2015
Administration Assistant / Cashier
Al Tadawi Medical Centre
09.2012 - 11.2012
Computer / MS Office Advanced Level Certificate -
Training Institute
09.2011 - 11.2011
Diploma of Business Management & Administration - Business Administration And Management
Cambridge International College
03.2009 - 11.2011
Retail Supervisor
L’Nette Fashion Boutique
08.2008 - 08.2012
High School Certificate -
International Indian School
04.2000 - 04.2003