Farhan Sheikh

-Up-sell & cross-sell Etisalat products to satisfy the customer needs and to achieve the monthly target.
-Aligning solution architecture (including statement of work, Schedule and other contractual documents) with final terms and conditions.
-Expertise in selling FIXED, GSM & Digital (Etisalat Cloud Solutions, Microsoft Azure/Dynamics 365/Office 365, MPLS, M2M Solutions, SVT, VSAAS, VAT & Managed Dedicated Internet Data Access with Static IP’s).
-Participating with Solution Architect & Product managers in order to meet the customer requirements.
-Developed a database of qualified leads through referrals, cold calling, direct mail and email campaigning.
-Building Pipeline activity on weekly basis to keep track of orders and get it further converted into active and closure.
-Developed and maintained of branch accounts through outside sales activity.
-Maximize opportunities from incoming enquiries via face-to-face sales meetings.
-Exceeded Monthly target, Quarterly set by management.
-Demonstrated excellent customer service approach in all situations.
-Diverse background with broad knowledge of solution platforms, customer development, package implementations to work on complex projects.
-Experience in communicating with internal and external customer, other technical teams, and senior management to collect requirements, describe software product features, technical design and product strategy.
-Resolve customer complaints regarding sales and service.

-To Achieve growth and hit sales targets by successfully managing the sales team.
-Design and implement a strategic business plan that expands company's customer base and ensure its strong presence.
-Own recruiting, objectives setting, coaching and performance monitoring of sales representatives.
-Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs.
-Present sales, revenue and expenses reports and realistic forecasts to the management team.
-Identify emerging markets and market shifts while being fully aware of new products and competition status.

-Exceeded targets by building, directing and motivating high-performing sales team.
-Applied relationship-driven strategies to lock in direct sales worth more than Rs. 30 Million yearly.
-Monitored customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals.
-Held weekly meetings with Head of Sales to identify techniques to overcome sales obstacles.
-Established strong relationships with major accounts and key decision-makers to increase sales in designated territory.

-Built lasting relationships with clients through outstanding customer service interactions.
-Partnered with sales team members and leveraged strong negotiation skills to close tough deals with lucrative clients.
-Transcended sales quota with 50% increase in 6 Months based on improved promotional and contract negotiation skills.
-Directed work of efficient administrative team maintaining accurate sales.
-Forecasted sales of Rs.500K and set successful policies to achieve sales objectives and related metrics within a month.

-Maintaining and providing comprehensive product information to customers.
-Understanding and demonstrating customer care and high levels of customer service.
-Looking for link selling opportunities which will increase basket spend.
-Understanding the importance of best-selling lines and feature hotspots.
-Carrying out additional duties, appropriate to grade, as and when required e.g. acting as a buddy to new starters.

-Making Appointments and then done visits to Embassies, NGO's & Government Sector for making my Sales Mature.
-Creating detailed proposal documents, often as part of a formal bidding process which is largely dictated by the prospective customer.
-Making accurate, rapid cost calculations and providing customers with quotations.
-Acting as a contact between a company and its existing and potential markets.