Faseela Melechangarath

A forward-thinking and enthusiastic operator proficient in various aspects of operations including Letter of Credit, LC review, credit risk coordination, financial document creation in SAP, and complete commodity operation processes. Well-versed in freight operations for bulk shipment (GAC), covering IFI, Laytime negotiations, Transhipment tasks, survey invoices, and more. Timely handling of charter hire and bunker invoices in IMOS. Offers robust administrative support and ensures excellent customer service delivery. Proficient in SAP nomination creation, sales order, and PO creation for GAC shipments. Collaborating effectively with the GAC team. Capable of efficiently closing month-end activities. Experienced in supervising high-performing teams and adept at managing operations within challenging resource and time constraints. Skilled in handling pressure, building productive relationships with various stakeholders, and committed to continuous learning and growth. Interested in training and supporting team members to enhance efficiency and empowerment.

A high-performing professional with 13 years of expertise in the SAP sales module. Proficiently managed export LCs and non-LCs, handling a minimum of 100 shipment documents monthly for both vessels and trucks. Effective in sending shipping instructions and coordinating with shipping lines, banks, and customers. Skilled in applying for and securing chamber and ministry certificates. Experienced in receiving, reviewing, and coordinating LCs with credit risk considerations for bank limits, all efficiently managed within SAP. Demonstrates a priority focus on promptly handling short sailing vessels within one working day. Swiftly attends to internal and external communications within the same timeframe. Competent in processing PGI, generating commercial invoices, debit and credit notes within SAP. Capable of creating sales invoices and proforma invoices, whether manually or through the system, particularly for European shipments. Actively contributes to team growth by providing on-the-job training and empowerment to colleagues.

Successfully acquired proficiency in SAP and initiated administrative responsibilities, which included inputting outbound shipment details into the SAP system. Maintained professional communication with customers through phone and email, ensuring the provision of precise service information. Conducted thorough checks on LC documents and promptly sent them to the bank, while also coordinating with both the bank and customers. Additionally, efficiently organized physical files and facilitated the digitization of records.