Dynamic automotive parts expert with extensive experience in inventory management and customer service, recognized for exceptional efficiency in parts sourcing and swift resolution of customer issues. A dependable team player thriving in collaborative environments, demonstrating adaptability to evolving industry demands. Proficient in utilizing advanced parts inventory systems while fostering positive client relationships that enhance customer satisfaction. Seeking a full-time opportunity that offers professional challenges and allows for the application of strong interpersonal skills, effective time management, and problem-solving capabilities.
Work History
Business Development Executive
2 Years
Almasaood Automobiles LLC | 10.2024 - Current
Analyzed sales data and produced daily and weekly reports for management review.
Documented and communicated ongoing and outgoing shipment records to the team on a daily and weekly basis for streamlined logistics.
Collaborated with management to discuss and refine sales and shipment forecasting processes.
Streamlined order processing procedures, enhancing efficiency in fulfillment operations.
Analyzed customer feedback to identify trends and improve service delivery standards.
Increased sales by proactively upselling relevant products based on customers'' needs and preferences.
Strengthened supplier relationships through proactive outreach and effective negotiation.
Utilized software solutions for managing orders, inventory, and invoicing tasks more efficiently which increased overall productivity within the department.
Cultivated lasting client relationships through excellent communication skills and consistent followups.
Managed parts inventory using ERP systems, ensuring optimal stock levels and timely replenishment.
Monitored freight status, resolving delays and escalating exceptions to protect service levels.
Reconciled bills of lading, packing lists, and invoices to reduce documentation errors.
Experienced in arranging and coordinating Letter of Credit (LC) shipments, including documentation, bank requirements, and shipment coordination.
Import/Export Compliance Specialist
4 Years 7 Months
Khattak Auto Spare Parts Trading LLC | 02.2020 - 09.2024
Managed import-export operations for a global manufacturer, coordinating shipments with customers, vendors, and freight forwarders
Developed and implemented comprehensive import-export compliance programs with major auto spare parts companies in China, Taiwan, Thailand, Singapore, and Turkey's
Conducted market research and identified new international customer and supplier opportunities for Khattak Auto Spare Parts Trading Co L.L.C
Developed and maintained an import-export database to record and monitor customer and supplier orders, shipments, and import-export documentation
Prepared and maintained import-export documentation such as Letters of Credit, Commercial Invoices, Bills of Lading, BOE, and Certificates of Origin
Negotiated international freight and logistics contracts with vendors and customers to minimize shipping costs
Successfully managed the full supply chain process, from the sourcement to procurements and transportation
Developed and implemented cost-saving strategies to reduce supply chain costs by over 15%
Established and maintained strong business relationships with Vendors and Customers
Created and maintained a detailed record of all supply chains and activities
Developed and implemented an inventory management system to maximize inventory accuracy.
Accountant assistant
7 Months
Alfalah Bank LTD | 03.2019 - 10.2019
Entered transactions into internal databases.
Prepared bank deposits, checking and correcting any errors.
Maintained company purchase and sales ledgers.
Maintained and improved company bookkeeping processes.
Verified accounting records, following up outstanding transactions.
I answered member calls about accounts and made necessary adjustments and payments.
Worked under guidance of accountants to prepare financial data in correct formats.
Answered member calls regarding accounts and made necessary adjustments and payments.
Monitored accounts payable and receivable statuses, keeping financial records up-to-date.
Scanned financial records, locating and correcting any errors.
Supported accurate recordkeeping by properly documenting financial transactions.
Reconciled all company accounts, including credit cards and expenses.
Allocated bills and accounts in line with department strategy.
Reviewed customer invoices for accuracy and posted information to general ledger.
Education
Master of Commerce - Business and Commerce
NORTHERN UNIVERSITY | Pakistan
Bachelor of Commerce - Business and Commerce
UNIVERSITY OF SARGODHA | Pakistan
High school diploma - Intermidate In Humanity
GOVT HIGHER SECONDARY SCHOOL SHADI KHAN | Pakistan
Certified Aftersales Senior Service Advisor /Acting Reception Supervisor at Abu Dhabi Motors LLC (BMW)Certified Aftersales Senior Service Advisor /Acting Reception Supervisor at Abu Dhabi Motors LLC (BMW)