Hamid Tawfiq Ladan

As the CTO at AIREV, I played a critical role in the development and deployment of On-Demand.AI, the UAE’s first AI Operating System, designed to revolutionize enterprise AI model workflows. My contributions spanned across technical strategy, system architecture, and implementation, ensuring the platform delivered cutting-edge AI capabilities with scalability and efficiency.

Key achievements and responsibilities include:

• Microservices Architecture: Designed and implemented a microservices-based architecture using Kubernetes, enabling seamless scalability, fault tolerance, and high availability across enterprise deployments.

• Model Deployment Pipeline: Built advanced pipelines for model deployment, incorporating Retrieval-Augmented Generation (RAG) and multi-model workflows that allow businesses to deploy and manage diverse AI models with ease.

• Infrastructure as Code: Automated the provisioning of infrastructure on AWS using Terraform, enabling rapid scaling of resources for fluctuating enterprise demands.

• AI Workflow Orchestration: Developed a workflow engine for orchestrating AI tasks, supporting BYOM (Bring Your Own Model) and BYOI (Bring Your Own Inference) endpoints, with seamless integration to enterprise systems via REST APIs and MQTT protocols.

• Security and Compliance: Embedded stringent security protocols to ensure adherence to GDPR, ISO 27001, and other global data protection standards. Implemented role-based access control (RBAC) to safeguard sensitive data and AI models.

• Vector Database Integration: Utilized Qdrant for vector-based data storage and retrieval, optimizing search and contextual operations for AI-enhanced workflows.

• Advanced Load Balancing: Configured Nginx Plus as an ingress controller to manage high traffic loads and ensure smooth operation across distributed nodes.

• Monitoring and Observability: Integrated monitoring tools like Prometheus and Grafana to provide real-time insights into system performance, enabling proactive issue resolution and performance tuning.

• Cross-Team Collaboration: Partnered with cross-functional teams to deliver a unified user experience, ensuring smooth integration of AI solutions into client workflows.

The successful deployment of OnDemand.AI has positioned it as a transformative solution for enterprises, offering unmatched flexibility and functionality in deploying AI models at scale. This platform has set a new benchmark for AI operations in the region, receiving widespread recognition for its innovative approach and robust performance.

As the CTO at SchoolHack.AI, I spearheaded the development of an innovative, all-in-one AI-powered educational platform that has scaled to serve over 3.3 million users globally within a short span of time. This groundbreaking platform revolutionizes learning experiences for students at all educational levels by integrating advanced AI and scalable technology solutions.

Key achievements and responsibilities include:

• Scalable Microservices Architecture: Designed and implemented a highly scalable microservices architecture using Docker and Kubernetes, enabling the platform to handle rapid user growth and high traffic loads efficiently.

• AI-Driven Learning Tools: Integrated cutting-edge AI technologies, including machine learning and natural language processing models, to personalize learning experiences, automate assessments, and provide real-time feedback to students and educators.

• Multi-Cloud Infrastructure: Deployed the platform across AWS and Google Cloud Platform (GCP) for optimal scalability and cost efficiency, leveraging Terraform for Infrastructure as Code to ensure consistent and reproducible deployments.

• Real-Time Collaboration: Built real-time collaboration tools using WebSocket technologies, enabling students and teachers to interact seamlessly across virtual classrooms.

• ElasticSearch Implementation: Implemented ElasticSearch for advanced search capabilities, enabling quick access to educational resources, user analytics, and personalized content delivery.

• Data Privacy and Compliance: Designed the platform with a security-first approach, embedding compliance with FERPA, GDPR, and other global education and privacy standards. Introduced robust access control mechanisms to ensure data integrity and confidentiality.

• Workflow Automation: Developed automated workflows for content curation, assignment grading, and performance analytics, reducing manual workload for educators and increasing efficiency.

• Database Optimization: Utilized a hybrid database approach with MongoDB and PostgreSQL to optimize for both structured and unstructured data storage, ensuring fast query responses and data integrity.

• Monitoring and Observability: Integrated monitoring solutions like Prometheus and Grafana to track performance metrics and identify system bottlenecks proactively.

• Collaborative Development: Worked closely with product teams, educators, and users to incorporate feedback, ensuring that the platform addresses real-world educational challenges effectively.

At my role as consultant at Fireflies.AI an industry leading i work system design for various features, development of high traffic and scalable, extensive microservices architecture which serves millions of users worldwide for an AI assistant that helps in capturing their online meetings and using AI to transcribe, summarize and understand context of captions generated, i worked with various teams to ensure smooth integration, extensive coding testing practices, realtime system integrations using event streams, distributed queues etc. and most importantly security to ensure adherence to GDPR, restricted access to meeting content to provide sensitive discussion of the customer base.

• Embedded test-driven development practices into existing processes to elevate quality of code.
• Successfully designed, tested and implemented new and updated software programmes.
• Spearheaded development of cutting-edge infrastructure to drive functionality improvements.
• Rigorously quality-checked code to enhance performance standards, following Agile methodologies.
• Proactively explored and presented alternative technologies to software development teams, eliminating process inefficiencies.
• Collaborated with customers to identify and resolve issues.

• Supervised team of 25 Software developers in building out the product and gaining recognization through winning many awards , including grants by Sequoia Capital.

Design the system architecture and lead the development team in the producing 2 products Meets App and MeetsMeta Platform:

• Collaborated with team members to create applications' system analysis based on client requirements.
• Implemented timely software upgrades and updates for minimal operational disruption.
• Adapted to different languages and technologies based on project requirements.
• Worked closely with departmental peers to develop high-availability solutions for mission-critical applications.
• Performed thorough application performance and function analysis, improving usability in line with client requirements.

• Worked closely with clients to establish problem specifications and system designs.
• Identified and suggested new technologies and tools for enhancing product value and increasing team productivity.
• Modified existing software to correct errors, adapt to new hardware and improve performance.
• Maintained existing applications and designed and delivered new applications.
• Reviewed and approved all engineering, product and project scope documents prior to delivery.
• Collaborated with product management to design, build and test systems.
• Monitored and updated back-end data by inter-communicating between Node js and .Net Core apps

• Planned and evaluated results of analysis, modelling and experiments.
• Read and interpreted blueprints, technical drawings, schematics and computer-generated reports.
• Led project scheduling and budgeting to successfully and quickly complete engineering projects.
• Held multiple sessions in Education young kids one on one with STEM education through robotics and IoT