Microsoft word
Helen Biysalif Abebe
Team Leader
Dubai
Summary
Team Leader experienced in directing activities of workgroups. Develops strategies, provides training, sets goals and obtains team feedback. Excellent interpersonal and communication skills. Big picture focus with excellence in communicating goals and vision to succeed. Problem solver, networker and consensus builder.
Overview
13
13
years of professional experience
3
3
Certifications
3
3
Languages
Work History
Team Leader
J5 Rimal Hotel Apartment
Dubai
01.2017 - Current
- Mentored and guided employees to foster proper completion of assigned duties.
- Built strong relationships with customers through positive attitude and attentive response.
- Conducted training and mentored team members to promote productivity, accuracy, and commitment to friendly service.
- Conducted training and mentored team members to promote productivity and commitment to friendly service.
- Established open and professional relationships with team members to achieve quick resolutions for various issues.
- Promoted high standards through personal example to help each member understand expected behaviors and standards.
- Supervised team members to confirm compliance with set procedures and quality requirements.
Cashier
Kilimanjaro Hotel
South Sudan
02.2010 - 11.2017
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Answered questions about store policies and addressed customer concerns.
- Helped customers complete purchases, locate items, and join reward programs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked closely with shift manager to solve problems and handle customer concerns.
Education
No Degree - Basic Computer Training Course
Graduate From High School
Addis Ababa 04.2001 -
Skills
Safety processes and procedures
undefinedCertification
Dubai way champion
Software
Microsoft excel
Opera
Timeline
Employer of the year
06-2022
Trip adviser –Most love by guest
06-2022
Dubai way champion
02-2018
Team Leader
J5 Rimal Hotel Apartment
01.2017 - Current
Cashier
Kilimanjaro Hotel
02.2010 - 11.2017
No Degree - Basic Computer Training Course
Graduate From High School
04.2001 -
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