Ikram Nedjar
Dubai,UAE
Summary
Energetic Beauty Advisor offers strong knowledge of industry trends and products. Uncovers customer needs with active listening and industry training. Skilled in developing individualised beauty and skincare recommendations to suit diverse preferences and budgets.
Overview
3
3
years of professional experience
5
5
years of post-secondary education
Work history
Beauty advisor
Al Futtaim
Dubai
2022.12 - Current
- Consistently maximized sales revenue, recommending additional and complementary products based on customer`s interests and items already selected for purchase.
- Maintained high standards of organisation, quality and appearance of store, following merchandising guidelines to ensure constant shelf product availability.
- Processed sales, exchange and refund transactions efficiently to reduce customer waiting times.
- Interacted with customers professionally by phone, email and in-person to deliver accurate service information.
- Delivered exceptional beauty experiences, including product knowledge, makeup and skincare lessons.
- Attended training to deliver range of professional treatments offered by the store.
Beauty sales adviser
Yves Rocher
Algiers, Algeria
2022.01 - 2022.09
- Displayed wares in temporary structures at markets to attract new customers.
- Explained establishment policies to customers and offered advice on selections.
- Inspected products for damages and expiry dates before processing refunds.
- Promoted customer loyalty scheme at checkout.
- Accepted card, cash and cheque payments in POS register system.
- Prepared invoices for customers with large orders or special sales types.
Sales executive
Zara
Algiers , Algeria
2021.01 - 2022.01
- Handled cash and card payments with precision, maintaining customer confidentiality and discretion throughout.
- Resolved customer complaints and answered queries about store products.
- Continuously exceeded client expectations, providing tailored advice and demonstration on how to create trend-forward looks.
- Strengthened profit opportunities through targeted customer relationship development, continually meeting sales objectives.
Education
Bachelor of Education - English
M`hamed Bouguerra
Boumerdes, Algeria 2015.09 - 2018.07
High School Diploma - Foreign Languages
Les Freres Drif
Dellys, Algeria 2013.01 - 2015.06
Skills
- In-store event promotion
- Brand selling methods
- POS systems knowledge
- Makeup application techniques
- Product replenishment
- Upselling techniques
- Beauty industry trends
Languages
English
Fluent
Arabic
Native
French
Advanced
Timeline
Beauty advisor
Al Futtaim
2022.12 - Current
Beauty sales adviser
Yves Rocher
2022.01 - 2022.09
Sales executive
Zara
2021.01 - 2022.01
Bachelor of Education - English
M`hamed Bouguerra
2015.09 - 2018.07
High School Diploma - Foreign Languages
Les Freres Drif
2013.01 - 2015.06