Ilona Aleksandrovna

Table booking, meeting guests, negotiations with event organizers

• Assessed table occupancy and guest flow effectively, managing unexpected patron increases smoothly.
• Organised waiting lists during peak hours to manage crowd effectively.
• Assisted elderly or disabled guests from entrance to their seats, showing empathy and care.
• Updated table status on restaurant management software for accurate tracking.
• Escorted guests to their tables, providing detailed menu information when needed.
• Kept reception area clean and organised to uphold professional office reputation.

Floor control, table booking, product acceptance, and employee work schedule preparation (worked 6/1,

13-hour shifts)

• Maintained inventory control, reduced stock shortages.
• Optimised resource allocation for increased profits.
• Streamlined communication channels, enhanced internal information flow.
• Supervised project timelines for timely completion.
• Led and managed administrative staff to maintain smooth daily operations.
• Coordinated hiring, recruitment and training strategies to build successful administrative team.
• Established clear budgets and cost controls strategies to meet objectives.
• Translated senior management directives into actionable front-line policies and implemented changes with staff.