Ishwor Thapa
Dubai,United Arab Emirates
Summary
Highly motivated Travel Sales Consultant with over 7 years of experience in the UAE Market. Proven track record in sales, with
a strong passion for delivering exceptional customer service and adapting to the evolving dynamics of the travel market.
Overview
7
7
years of professional experience
1
1
Certification
Work history
SALES EXECUTIVE (TRAVEL)
SAPANA TRAVELS & TOURISM LLC
Dubai, United Arab Emirates
06.2024 - 12.2025
- Build and nurture long-term relationships with individual and corporate clients by understanding their unique travel preferences, budgets, and expectations.
- Promote and sell wide range of travel products and services including domestic and international flight tickets, hotel reservations, travel insurance, car rentals, visa assistance, and customized holiday packages.
- Manage complete booking process, including quotation preparation, reservations, ticket issuance, payment follow-up, and post-booking support. Achieve and consistently exceed monthly and quarterly sales targets and KPIs by implementing effective upselling and cross-selling strategies.
- Developed customer loyalty with excellent customer service, leading to repeat business.
TRAVEL SALES CONSULTANT
NAMASTE TRAVEL & TOURISM LLC
Dubai, United Arab Emirates
06.2019 - 05.2024
- Consult with clients to understand their travel needs, preferences, and budgets, and recommend suitable travel packages, destinations, and services. Design and sell personalized travel itineraries including flights, accommodation, transportation, tours, and travel insurance.
- Processed 50+daily flight reservations and ticketing transactions using Amadeus and Sabre GDS system with 99%accuracy rate
- Coordinate bookings with airlines, hotels, tour operators, and other service providers to ensure seamless travel experiences.
- Build and maintain long-term relationships with clients through consistent follow-up and excellent post-travel support. Stay updated with industry trends, new travel products, and destination knowledge to provide expert recommendations.
Education
Higher Secondary School - Management
Tribhuvan Aadarsha Secondary School
SyangjaSkills
- Communication
- Persuasion
- Negotiation
- Rapport-building
- Time-management
- Multitasking
- Adaptability
- Collaboration
- Sales
- Customer Service
- Customer relationship management (CRM) database building
Certification
Amadeus Advanced Courses
Sabre Red 360 Advanced courses
LANGUAGE SKILLS
Mother tongue(s): NEPALI
Other language(s): HINDI | ENGLISH
Timeline
SALES EXECUTIVE (TRAVEL)
SAPANA TRAVELS & TOURISM LLC
06.2024 - 12.2025
TRAVEL SALES CONSULTANT
NAMASTE TRAVEL & TOURISM LLC
06.2019 - 05.2024
Higher Secondary School - Management
Tribhuvan Aadarsha Secondary School