Hi, I’m
ISLAM ELSAYED
DUBAI,UAE
Summary
Resourceful Sales Executive with 10 years of experience working independently and collaboratively with team to foster client relationships and drive sales. Astute in identifying decision makers within prospect account to initiate sales process and deliver successful results. Team-minded in collaborating with management to strategise and improve sales approaches.
Overview
5
years of professional experience
Work history
AL JABER OPTICALAbu Dhabi , UAE
Sales executive
07.2023 - Current
Job overview
- Established and maintained positive, profitable client relationships through superb communication.
- Worked with internal and external teams to initiate marketing strategies to grow at national, regional and specific sector levels.
- Generated sales forecasts to inform resource allocation and project management.
- Maintained contact with customers throughout sales and pre-delivery process.
- Qualified prospects to determine future sales possibilities and improve conversion efforts.
- Built focused new client networks, growing business opportunities and increasing revenue possibilities.
National Bank of EGYPT PORTSAID , EGYPT
SALES
01.2022 - 12.2023
Job overview
- Supervised a sales force of 10 sales associates.
- Pinpointed incremental sales for sales representatives to pursue.
- Maximised sales, advising customers of promotions and sales.
- Calculated sales taxes.
- Reviewed sales reports to decipher areas for improved sales strategy.
Emirates National Bank of DubaiPORTSAID , EGYPT
Sales assistant AND CASHER
01.2021 - 12.2023
Job overview
- Accepted and processed cash, cheque, card and mobile payments using POS systems.
- Provided service with a smile, offering courteous, helpful advice to best meet customer needs.
- Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
- Assisted customers with signing up for store loyalty programmes and provided details about key benefits.
Vodafone Egypt PORTSAID, EGYPT
Customer service representative and store manger
01.2019 - 12.2021
Job overview
- Handled customer complaints, providing appropriate solutions to guarantee positive outcomes.
- Assisted customers with varying questions using product knowledge and service expertise.
- Handled phone, email and social media enquiries with consistent customer service across multiple channels.
Skills
- Sales training
- Sales goal attainment
- Retail marketing
- Marketing campaign management
- Relationship management
- Partnership marketing
Languages
English
Fluent
Arabic
Proficient (C2)
Timeline
Sales executive
AL JABER OPTICAL
07.2023 - Current
SALES
National Bank of EGYPT
01.2022 - 12.2023
Sales assistant AND CASHER
Emirates National Bank of Dubai
01.2021 - 12.2023
Customer service representative and store manger
Vodafone Egypt
01.2019 - 12.2021
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